Salon Manager in Training

Supercuts, Inc.; Perkiomen Township (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Supercuts, Inc. in Perkiomen Township seeks a Salon Manager in Training responsible for overall salon operations. This includes providing leadership to the team, ensuring high-quality guest service, and performing hair care services. The successful candidate will have a valid state cosmetology license and must lead by example while creating a positive work environment. Responsibilities include team leadership, guest service, and various administrative tasks. Flexible scheduling is required, including weekends.

Qualifications

• Must support the Salon Manager and District Leader.
• Ability to create a positive work environment and resolve associate issues.
• Exceptional guest service and quality consultations required.

Responsibilities

• Lead and develop a team for business growth.
• Provide metrics and suggestions for improvement.
• Resolve guest issues promptly.

Skills

Team leadership

Guest service

Administrative skills

Communication

Problem-solving

Education

Valid State Cosmetology License

Job description

SALON MANAGER IN TRAINING

PLEASE NOTE THAT A VALID STATE COSMETOLOGY LICENSE IS REQUIRED

The Salon Manager in Training is responsible for all facets of a salon’s operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Manager in Training also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager in Training provides guests with excellent service by providing the full range of hair care services and retail sales and always endeavors to provide every guest with an exceptional experience every time. A Salon Manager in Training always leads positively and by being an outstanding example to guests and the team.

Qualifications

• Support and take direction from the Salon Manager, District Leader/Area Supervisor
• Lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
• Provide daily, weekly, monthly metrics and suggestions for improvement, meet personal and team productivity goals to grow the business
• Provide daily updates on productivity statuses and pivot strategies as needed to ensure effective outcome of goals
• Provide exceptional guest service, understand the guest’s needs, provide quality consultations and perform services requested in an efficient and professional manner at all times
• Resolve guest issues in a timely manner when receiving guest feedback and provide individual feedback to team members as required
• Perform administrative tasks such as completing schedules and transactions, perform close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings, etc.)
• Possess prioritization and follow up skills
• Support all initiatives to grow new guest count, returning guest frequency and the promotion of the Rewards Program
• Support marketing efforts both online and in-salon
• Promote and follow company handbook policies, values, beliefs and culture - Lead by example
• Work a flexible schedule, including evenings and weekends and/or cover shifts as needed
• Possess top notch leadership qualities and attend training as requested
• Oversee additional development and training of team members as needed