Salon Manager in Training

Supercuts, Inc.; Kennett Square (Chester County); On-site; USD 40,000 - 60,000; Full time

Job summary

Supercuts, Inc. is hiring a Salon Manager in Training in Kennett Square, Chester County. The role involves overseeing operations, leading a team, and providing excellent hair care services, ensuring guest satisfaction and salon profitability. Candidates must have a valid state cosmetology license and strong leadership skills, with responsibilities including team development, service delivery, and support for marketing efforts. Flexibility in scheduling, including evenings and weekends, is essential.

Qualifications

• Experience in leading and developing a team.
• Ability to provide exceptional guest service at all times.
• Strong administrative skills for managing schedules and transactions.

Responsibilities

• Lead the salon team to enhance business and client satisfaction.
• Perform all hair care services offered by Supercuts.
• Assist in marketing efforts both online and in-salon.

Skills

Leadership qualities

Guest service skills

Team development

Administrative skills

Marketing support

Education

Valid state cosmetology license

Job description

SALON MANAGER IN TRAINING

PLEASE NOTE THAT A VALID STATE COSMETOLOGY LICENSE IS REQUIRED

The Salon Manager in Training is responsible for all facets of a salon’s operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Manager in Training also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager in Training provides guests with excellent service by providing the full range of hair care services and retail sales and always endeavors to provide every guest with an exceptional experience every time. A Salon Manager in Training always leads positively and by being an outstanding example to guests and the team.

Qualifications

• Support and take direction from the Salon Manager, District Leader/Area Supervisor
• Lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
• Provide daily, weekly, monthly metrics and suggestions for improvement, meet personal and team productivity goals to grow the business
• Provide daily updates on productivity statuses and pivot strategies as needed to ensure effective outcome of goals
• Provide exceptional guest service, understand the guest’s needs, provide quality consultations and perform services requested in an efficient and professional manner at all times
• Resolve guest issues in a timely manner when receiving guest feedback and provide individual feedback to team members as required
• Perform administrative tasks such as completing schedules and transactions, perform close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings, etc.)
• Possess prioritization and follow up skills
• Support all initiatives to grow new guest count, returning guest frequency and the promotion of the Rewards Program
• Support marketing efforts both online and in-salon
• Promote and follow company handbook policies, values, beliefs and culture - Lead by example
• Work a flexible schedule, including evenings and weekends and/or cover shifts as needed
• Possess top notch leadership qualities and attend training as requested
• Oversee additional development and training of team members as needed