Salon Manager

AURORA ASIAPACIFIC PTE. LTD.; Town of Islip (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading salon management company seeks a Salon Manager to oversee daily operations, lead a team of stylists, and ensure exceptional customer service. The role includes responsibilities in sales and marketing to promote salon services while maintaining financial controls. Ideal candidates will have proven management experience in the beauty industry, strong leadership skills, and be fluent in English.

Qualifications

• 2+ years in salon or beauty industry management role.
• Fluency in English; proficiency in Korean is a plus.

Responsibilities

• Oversee daily salon operations and manage appointment bookings.
• Recruit, train, and supervise staff while ensuring high customer satisfaction.

Skills

Leadership

Interpersonal Skills

Customer Service

Conflict Resolution

Tools

Salon Booking Software

Job description

Key Responsibilities

Salon Operations

• Oversee daily salon operations, ensuring a smooth and efficient workflow.
• Manage appointment bookings, staff schedules, and client satisfaction.
• Ensure cleanliness, hygiene, and compliance with all health and safety regulations.

Team Leadership

• Recruit, train, and supervise hairstylists, assistants, and front desk staff.
• Conduct regular staff meetings and performance evaluations.
• Motivate team members to meet service and sales goals.

Customer Service

• Handle client complaints or concerns professionally and promptly.
• Maintain high levels of customer satisfaction and service standards.
• Build strong relationships with regular clients and the local community.

Sales & Marketing

• Promote salon services, packages, and promotions to increase revenue.
• Collaborate with the marketing team to develop social media and local outreach strategies.
• Monitor inventory and product sales, placing orders as needed.

Financial & Reporting

• Manage daily cash flow, staff commissions, and petty cash.
• Prepare monthly sales reports and performance summaries for management.
• Meet budgetary goals and control operational expenses.

Requirements

• Proven experience in a salon or beauty industry management role (2+ years preferred).
• Strong leadership and interpersonal skills.
• Good knowledge of salon services, trends, and customer expectations.
• Ability to handle conflict and resolve issues efficiently.
• Familiarity with salon booking software is a plus.
• Fluent in English; proficiency in Korean is advantageous.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)