Salon Manager

Supercuts, Inc.; Milpitas (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Supercuts, un leader de l'industrie de la coiffure, recherche un Salon Manager qui supervisera toutes les opérations du salon tout en offrant des services de coiffure. Le candidat idéal aura une licence en cosmétologie, une expérience en gestion et un engagement envers le service client. Ce poste offre une opportunité unique de diriger une équipe talentueuse et de garantir une excellente expérience client.

Qualifications

• Licence de cosmétologie requise, capacité à travailler les soirs et week-ends.
• Compétences en service client et gestion de conflits.
• Expérience en gestion ou formation d'équipe.

Responsibilities

• Diriger toutes les opérations du salon et garantir un service de qualité.
• Développer une équipe positive, gérer les horaires et les transactions.
• Assurer des consultations de qualité pour les clients.

Skills

Service à la clientèle

Leadership

Gestion d'équipe

Compétences techniques en coiffure

Education

Licence actuelle de cosmétologie ou de barbier

Licence de manager selon la réglementation locale

Job description

Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.

Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That’s why they’re among the most skilled and confident in the industry.

Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.

At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.

The Salon Manager is responsible for all facets of a salon’s operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.

Minimal Qualifications:

• Current cosmetology or barber license and manager license as required by state/provincial regulations
• Ability to work a flexible schedule, including evenings and weekends
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
• Ability to resolve guest issues
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues

Physical Requirements:

• Standing for sustained periods of time
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds
• Continuous repetitive movement with fingers, hands, wrists and arms.
• Continuous grasping and reaching, often above shoulder level
• Ability to be exposed to various chemicals and fragrances used in performing services
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants
• Occasional travel to meetings out of town, sometimes over night