Salon Director in Training

Sun Tan City; Knoxville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance-based bonus

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Sun Tan City is looking for a Salon Director in Training in Knoxville, TN, who will drive store performance and foster superior client service. The role involves managing Wellness Consultants to achieve company goals while maintaining an impeccable salon environment.

This position is sales-focused and offers opportunities for advancement. Candidates should possess management or sales experience, be client service-oriented, and have basic computer skills for operational duties.

Qualifications

• Management and/or sales experience required.
• Ability to prioritize and delegate effectively.
• Knowledge of client service techniques.

Responsibilities

• Monitor and manage daily operations of the salon.
• Lead by example to create a client-centric experience.
• Provide coaching and training to Team Members.

Skills

Management experience

Sales experience

Leadership skills

Client service techniques

Problem-solving skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Summary

The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Wellness Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. This is a SALES position and highly commission motivated.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Tasks & Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Work nights & weekends.
• Work a 5‑day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Experience

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.