Salon Coordinator — Customer Experience & Front Desk Ops

Sport Clips Haircuts; Fort Smith (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Ongoing training and professional development

Employee discounts on services and products

Supportive team environment

Career growth opportunities

Mental health support provided at no cost

Job summary

Sport Clips Haircuts in Fort Smith, AR, is actively seeking a Salon Coordinator to enhance customer service and ensure efficient salon operations. Ideal candidates should possess strong communication skills, organizational abilities, and a passion for the beauty industry.

This role involves greeting clients, assisting with inquiries, maintaining the reception area, and contributing to marketing efforts. Opportunities for ongoing training and career growth are offered.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office and basic social media platforms.
• Ability to handle multiple tasks in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients warmly, ensuring a positive experience.
• Answer phone calls and address client inquiries.
• Maintain a clean and organized reception area.
• Handle financial transactions accurately.
• Assist in retail sales by providing product knowledge.
• Monitor and maintain salon inventory, placing orders as needed.
• Collaborate with the team for smooth operations.
• Complete secondary responsibilities as assigned.
• Assist in local marketing efforts.
• Participate in Sport Clips training.

Skills

Customer service experience

Communication skills

Organizational skills

Time management

Computer proficiency

Job description

Sport Clips Haircuts in Fort Smith, AR, is actively seeking a Salon Coordinator to enhance customer service and ensure efficient salon operations. Ideal candidates should possess strong communication skills, organizational abilities, and a passion for the beauty industry.

This role involves greeting clients, assisting with inquiries, maintaining the reception area, and contributing to marketing efforts. Opportunities for ongoing training and career growth are offered.