Salon Coordinator

Mt; Muskegon (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is on the lookout for a dynamic Salon Coordinator to enhance customer experiences and streamline salon operations. This role is perfect for someone with a passion for the beauty industry and excellent organizational skills. You will be the friendly face that greets clients, manages inquiries, and ensures the salon runs smoothly. Your contributions will directly impact the overall client satisfaction and operational efficiency. If you thrive in a fast-paced environment and enjoy working with people, this is an exciting opportunity to grow within a supportive team.

Qualifications

• Previous experience in customer service or salon coordination is preferred.
• Strong organizational and time management abilities are essential.

Responsibilities

• Greet clients warmly and ensure a positive experience.
• Handle financial transactions and assist in retail sales.

Skills

Customer Service

Communication Skills

Organizational Skills

Time Management

Computer Proficiency

Tools

Microsoft Office

Social Media Platforms

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.