Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.
Key Responsibilities
- Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
- Answer phone calls and address client inquiries promptly and professionally.
- Maintain a clean and organized reception area, including retail displays.
- Handle financial transactions, including cash handling and processing credit card payments.
- Assist in retail sales by providing product knowledge and recommendations to clients.
- Monitor and maintain salon inventory, placing orders for supplies as needed.
- Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
- Complete secondary responsibilities as assigned by the Store Manager such as cleaning stations, stocking, and sanitation.
- Assist in marketing efforts, including local neighborhood marketing, social media updates, and promotions.
- Participate in Sport Clips training programs.
Qualifications
- Previous experience in customer service, reception, front desk, or salon coordination is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in computer applications, Microsoft Office, and basic social media platforms.
- Ability to handle multiple tasks and work in a fast-paced environment.
- A friendly and professional demeanor with a passion for the beauty industry.
- Ongoing training and professional development opportunities.
- Employee discounts on salon services and retail products.
- Supportive team environment and opportunities for career growth within the salon.
- Employer-provided mental health support at no cost.
- Recognition for diversity, leadership, and career growth, including awards from Comparably.