Salon Coordinator

Sport Clips Haircuts; Deptford Township (NJ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee discounts on services

Ongoing training and development

Friendly team environment

Career growth opportunities

Mental health support

Job summary

Sport Clips Haircuts is seeking a dynamic Salon Coordinator to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, answer inquiries, manage the reception area, process transactions, and support retail sales.

The role requires strong communication, organization, and multitasking in a fast-paced environment. Training and team collaboration are emphasized, with opportunities for growth within the salon.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm and welcoming attitude and ensure a positive experience upon entering the salon.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area with retail displays.
• Handle financial transactions, including cash handling and credit card payments.
• Assist in retail sales with product knowledge and recommendations.
• Monitor and maintain salon inventory and place orders as needed.
• Collaborate with the salon team to ensure smooth flow from reception to cutting floor.
• Assist with marketing efforts, including local neighborhood marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception/front desk

Communication skills

Organizational skills

Time management

Microsoft Office

Social media

Tools

Microsoft Office

Social media platforms

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon.

Key Responsibilities:

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications:

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information

1907 Deptford Center Rd Suite #4
Deptford, NJ 08096