Salon Coordinator

Sport Clips, Inc.; Champlin (MN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts

Friendly team environment

Career growth opportunities

Mental health support

Job summary

Sport Clips, Inc. in Champlin, MN is seeking a dynamic Salon Coordinator to deliver outstanding customer service while maintaining a smooth salon operation. You will greet clients, manage a busy front desk, handle transactions, and support retail and marketing efforts.

The role emphasizes strong communication, organization, and a friendly, professional demeanor to enhance the client experience and teamwork in a fast-paced salon environment.

Qualifications

• Experience in customer service or front desk roles is preferred but not required.
• Excellent communication and interpersonal skills are essential.
• Strong organizational and time management abilities are important for a fast-paced environment.
• Proficiency with computer applications, Microsoft Office, and basic social media platforms is expected.

Responsibilities

• Greet clients warmly to ensure a positive first impression.
• Answer calls and address inquiries promptly and professionally.
• Keep reception area clean and organized, including retail displays.
• Handle cash and credit card transactions accurately.
• Assist in retail sales with product knowledge and recommendations.
• Monitor inventory and place orders for supplies when needed.
• Coordinate with salon team to ensure smooth flow from reception to cutting floor.
• Perform store-wide tasks as assigned by Store Manager (cleaning, stocking, etc.).
• Support local marketing efforts and social media updates.

Skills

Customer service

Communication skills

Organization

Microsoft Office

Social media basics

Multitasking

Professional demeanor

Beauty industry passion

Job description

Job Title: Salon Coordinator Extraordinaire Wanted at Sport Clips!

Company: Sport Clips

Location: Champlin, MN

About Us:

Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator to join our squad and play a pivotal role in delivering exceptional customer service while keeping our salon running like a well-oiled machine. If you've got a passion for all things beauty, top-notch organizational skills, and a friendly demeanor, we want you on our team!

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates, and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk, or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity, and Best Company for Career Growth by Comparably.

Location Information

11215 Aquilla Dr N
Champlin, MN 55316