Salon Concierge & Guest Experience Pro - Flexible Hours

Graeber & Company; Boise (ID); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Growth opportunities

Product knowledge development

Incentive pay

Full-time differential

Job summary

Graeber & Company in Boise, Idaho is seeking salon concierge, sales and front desk professionals who enjoy hospitality, organization, beauty and delivering exceptional guest experiences.

You will be the first and last point of contact, helping guests feel welcomed, manage appointments, assist with retail and loyalty programs, and support stylists and team members to create a premium experience.

Qualifications

• Warm, polished and detail-oriented.
• Confident communication with guests, stylists, estheticians and team.

Responsibilities

• Welcoming guests and managing appointments.
• Supporting rebooking and answering guest questions.
• Assisting with retail and enrolling guests in loyalty programs.
• Helping each guest feel cared for from arrival to departure.

Skills

Hospitality

Communication

Customer service

Job description

Graeber & Company in Boise, Idaho is seeking salon concierge, sales and front desk professionals who enjoy hospitality, organization, beauty and delivering exceptional guest experiences.

You will be the first and last point of contact, helping guests feel welcomed, manage appointments, assist with retail and loyalty programs, and support stylists and team members to create a premium experience.