SalesPro Onboarding Specialists - (Remote - US)

Jobgether; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Jobgether is seeking a SalesPro Onboarding Specialist to deliver engaging training and ensure seamless software integration for customers. This remote role involves leading Zoom training sessions, managing onboarding projects, and collaborating with cross-functional teams to drive customer success. Ideal candidates will have a relevant degree and 1-2 years of experience in a client-facing role, with strong project management and communication skills.

Benefits

Affordable Health & Wellness Coverage

401(k) company match

Competitive time-off package

Employee Assistance Program (EAP)

Exclusive Discounts

Wellness App

Culture & Team-Building events

Qualifications

• 1-2 years in a client-facing role with web-based applications, customer service, or software implementation.
• Experience in fast-paced startup environments is a plus.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Conduct engaging Zoom sessions to help customers effectively utilize the software.
• Manage onboarding projects from start to finish, ensuring timely delivery.
• Develop solutions that meet business needs and ensure customer satisfaction.

Skills

Project Management

Communication

Organizational

Technical Troubleshooting

Education

Associate or Bachelor’s degree in a relevant field

Job description

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a SalesPro Onboarding Specialist, remotely from United States.

As a SalesPro Onboarding Specialist, you will play a key role in delivering engaging training and ensuring customers seamlessly adopt and integrate software into their businesses. Your primary responsibility will be leading Zoom-based training sessions, guiding customers through software configurations, and managing onboarding projects. You will also collaborate closely with cross-functional teams to address customer requests, create solutions, and drive customer success. This role provides an excellent opportunity to thrive in a fast-paced, dynamic environment while helping customers maximize the value of their software tools.

Accountabilities:

• Lead Interactive Training: Conduct engaging Zoom sessions to help customers effectively utilize the software and ensure they are set up for success.
• Project Management: Manage onboarding projects from start to finish, ensuring timely delivery and alignment with customer expectations.
• Customer Solution Development: Address customer requests and develop solutions that meet business needs, ensuring customer satisfaction and success.
• Cross-Department Collaboration: Work closely with various departments to ensure customer accounts are properly configured and meet business goals.
• Issue Identification and Mitigation: Proactively identify and resolve potential issues during the onboarding process, ensuring smooth integration.

• Education: Associate or Bachelor’s degree in a relevant field.
• Experience: 1-2 years in a client-facing role with web-based applications, customer service, or software implementation.
• Skills: Strong project management, communication, organizational, and technical troubleshooting skills.
• Nice to Have: Experience in fast-paced startup environments and a strong ability to adapt to dynamic changes.
• Attention to Detail: Strong ability to manage multiple tasks and prioritize effectively in a deadline-driven environment.

• Affordable Health & Wellness Coverage: Comprehensive benefits package, starting the first of the month after your hire date.
• Invest in Your Future: 401(k) company match to help build financial security.
• Time to Recharge: Competitive time-off package including vacation days, sick days, company holidays, floating holidays, and volunteer days.
• Employee Assistance Program (EAP): Resources to support mental health, financial well-being, and everyday challenges.
• Exclusive Discounts: Discounts on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more through LifeMart.
• Wellness App: Stay active and engaged with company wellness challenges and resources through the MoveSpring app.
• Culture & Team-Building: Team events, challenges, and traditions like the Annual Summit to foster a strong company culture.

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