SalesPro Onboarding Specialists - (Remote - US)

Jobgether; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a SalesPro Onboarding Specialist to facilitate engaging training sessions and ensure seamless software integration for customers. This role involves leading Zoom-based training, managing onboarding projects, and collaborating with cross-functional teams to address customer needs. With a focus on customer success, you will thrive in a dynamic environment while helping clients maximize their software tools. Join a forward-thinking organization that values your contributions and offers comprehensive benefits, including health and wellness programs, retirement plans, and team-building activities.

Benefits

Comprehensive health benefits

401(k) match

Vacation and sick days

Employee Assistance Program (EAP)

Discounts through LifeMart

Team events and challenges

Qualifications

• 1-2 years in a client-facing role with web-based applications.
• Strong project management and communication skills are essential.

Responsibilities

• Conduct engaging Zoom sessions to help customers utilize the software.
• Manage onboarding projects from start to finish, ensuring customer satisfaction.

Skills

Project Management

Communication

Organizational Skills

Technical Troubleshooting

Education

Associate or Bachelor’s degree

Job description

Join to apply for the SalesPro Onboarding Specialists - (Remote - US) role at Jobgether

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Join to apply for the SalesPro Onboarding Specialists - (Remote - US) role at Jobgether

Description

Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

We are currently looking for a SalesPro Onboarding Specialist, remotely from United States.

As a SalesPro Onboarding Specialist, you will deliver engaging training sessions, ensure customers seamlessly adopt and integrate software into their businesses, lead Zoom-based training, guide customers through software configurations, and manage onboarding projects. Collaborate with cross-functional teams to address customer requests, create solutions, and drive customer success. This role offers an excellent opportunity to thrive in a fast-paced, dynamic environment while helping customers maximize their software tools.

Accountabilities

• Lead Interactive Training: Conduct engaging Zoom sessions to help customers utilize the software effectively and ensure their success.
• Project Management: Manage onboarding projects from start to finish, ensuring timely delivery and customer satisfaction.
• Customer Solution Development: Address customer requests and develop solutions that meet their business needs.
• Cross-Department Collaboration: Work with various departments to properly configure customer accounts and meet business goals.
• Issue Identification and Mitigation: Proactively identify and resolve potential onboarding issues to ensure smooth software integration.

Requirements

• Education: Associate or Bachelor’s degree in a relevant field.
• Experience: 1-2 years in a client-facing role with web-based applications, customer service, or software implementation.
• Skills: Strong project management, communication, organizational, and technical troubleshooting skills.
• Nice to Have: Experience in fast-paced startup environments and adaptability to dynamic changes.
• Attention to Detail: Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment.

Benefits

• Health & Wellness: Comprehensive benefits starting the first month after hire.
• Retirement: 401(k) match to help build financial security.
• Time Off: Vacation, sick days, holidays, floating holidays, volunteer days.
• Mental & Financial Well-being: Employee Assistance Program (EAP).
• Discounts & Wellness: Discounts through LifeMart and wellness challenges via MoveSpring.
• Culture & Team-Building: Team events, challenges, and traditions like the Annual Summit.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Human Resources