Job Description
What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role can source from stores, hubs, pdq, and external suppliers, and has in‑depth knowledge of store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
- Provide excellent selling experience for DIY customer visits and phone calls
- Achieve personal sales goal and help store achieve its sales goals
- Provide DIY services including battery installation, testing, and wiper installs
- Maintain store product and operational standards
- Responsible for inventory processes including truck put away, shoot‑outs, cycle counts, and back stock
Secondary Responsibilities
- Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
- General stocking including truck and back stock
- Safely deliver parts to customers as needed
Success Factors
- Basic driving and navigation ability
- Ability to use delivery board system
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- Expertise at testing and diagnostic equipment for DIY service
Essential Job Skills for Salesperson Success
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to work a variety of days, evenings, and weekends as needed
Prior Experience for Salesperson Success
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
What is a Store Driver
Entry level store position responsible for delivering parts to commercial customers and assisting with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.
Primary Responsibilities – Driver
- Safely deliver parts to customers as needed
- Pick and stage parts for customer orders
- Pick up returns and cores
- Drop off weekly/monthly sales flyers
- Daily collection of credit accounts
Secondary Responsibilities – Driver
- Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
- General stocking including truck and back stock
Success Factors – Driver
- Basic driving and navigation ability
- Ability to use delivery board system
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems (back stock) and store equipment
Essential Job Skills for Driver Success
- Communicate effectively and build strong relationships with customers, peers, and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to work a variety of days, evenings, and weekends as needed
Prior Experience for Driver Success
- Automotive parts experience is preferred
- Certificates, licenses, and registrations
- Must have a valid driver’s license and be fleet safety certified
Physical Demands
The physical demands and work environment are representative of those that an employee must meet to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment is representative of conditions encountered while performing the essential functions of this job. The employee works mainly indoors but is occasionally outside and exposed to weather while installing batteries and wiper blades. The employee may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, and vibration. Noise level is usually moderate.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.