Salesperson / Sales Associate
Job Overview
Entry level sales position supporting the DIY business and achieving sales and service objectives. The role requires knowledge of store systems, basic automotive system and part knowledge, as well as the ability to source products from stores, hubs, PDQ, and external suppliers. In-depth knowledge of store inventory and maintenance processes is essential. The position can be part time or full time. Fleet safety certification is preferred.
Primary Responsibilities (Salesperson)
- Provide an excellent selling experience for DIY customer visits and phone calls
- Achieve personal sales goals and help the store achieve its sales goals
- Provide DIY services including battery installation, testing, and wiper blade installs
- Maintain store product and operational standards
- Manage inventory processes including truck put‑away, shoot‑outs, cycle counts, and back stock
Secondary Responsibilities (Salesperson)
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
- Perform general stocking, including truck stocking and back stock
- Safely deliver parts to customers as needed
Success Factors (Salesperson)
- Basic driving and navigation ability
- Ability to use the delivery board system
- Friendly communication skills
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge
- Operating POS and parts lookup systems
- Expertise in testing and diagnostic equipment for DIY service
Essential Sales Job Skills
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience (Salesperson)
- 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
What is a Store Driver?
Entry level store position responsible for delivering parts to commercial customers and assisting with task and inventory processes in the store. The position can be part time or full time and must be fleet safety certified.
Primary Responsibilities (Store Driver)
- Safely deliver parts to customers as needed
- Pick and stage parts for customer orders
- Pick up returns and cores
- Drop off weekly or monthly sales flyers
- Collect daily credit accounts
Secondary Responsibilities (Store Driver)
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
- Perform general stocking, including truck stocking and back stock
Success Factors (Store Driver)
- Basic driving and navigation ability
- Ability to use the delivery board system
- Friendly communication skills
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems (back stock) and store equipment
Essential Driver Job Skills
- Communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience (Store Driver)
- Automotive parts experience is preferred
- Certificates, licenses, and registrations
- Must have a valid driver’s license and be fleet safety certified
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.
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