Job Description
Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires basic automotive system knowledge, part knowledge, and the ability to source from stores, hubs, pdq, and external suppliers. It requires in-depth knowledge of store inventory and maintenance processes and can be part‑time or full‑time. Fleet safety certification is preferred.
Primary Responsibilities
- Provide an excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales goals.
- Provide DIY services, including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Perform inventory processes, including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
Secondary Responsibilities
- Ensure store cleanliness (floors, bathrooms, facing, dusting, parking lot).
- General stocking, including truck stocking and back‑stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge skills.
- Operating POS and parts lookup systems.
- Expertise with testing and diagnostic equipment for DIY service.
Essential Job Skills
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience That Sets a Salesperson Up for Success
- 2‑3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Store Driver
Entry level store position capable of supporting delivery of parts to commercial customers. The role involves delivering parts, picking and staging parts for orders, and assisting with inventory processes. The position can be part‑time or full‑time and must be fleet safety certified.
Primary Responsibilities
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities
- Store cleanliness (floors, bathrooms, facing, dusting, parking lot).
- General stocking, including truck stocking and back‑stock.
Success Factors
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back‑stock) and store equipment.
Essential Job Skills
- Communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience That Sets a Driver Up for Success
- Automotive parts experience is preferred.
- Certificates, licenses, registrations.
- Must have a valid driver's license and be fleet safety certified.
Physical Demands
The role requires primarily walking or standing, frequent lifting of up to 50 pounds and occasionally up to 100 pounds. The employee must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision requirements include close, distance, color, depth perception and ability to adjust focus.
Work Environment
The employee usually works inside but may also be outside, exposed to various weather conditions while installing batteries and wiper blades. The employee may encounter moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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