Job Description
Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, basic part knowledge, and the ability to source from stores, hubs, PDQ, and external suppliers. In-depth knowledge of store inventory and maintenance processes is essential. Position can be part‑time or full-time. Fleet safety certification preferred.
Primary Responsibilities
- Provide an excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales goals.
- Perform DIY services, including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Manage inventory processes, including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
Secondary Responsibilities
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
- General stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Ability to use the delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge.
- Operating POS and parts lookup systems.
- Expertise in testing and diagnostic equipment for DIY service.
Essential Job Skills for a Salesperson
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work assorted days, evenings, and weekends as needed.
Prior Experience that Sets a Salesperson Up for Success
- 2‑3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Store Driver
Entry level store position capable of supporting delivery of parts to commercial customers. The role involves safely delivering parts, assisting with inventory processes, and maintaining safety standards. Position can be part‑time or full‑time and must be fleet safety certified.
Primary Responsibilities for Driver
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities for Driver
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot.
- General stocking, including truck stocking and back stock.
Success Factors for Driver
- Basic driving and navigation ability.
- Ability to use the delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back stock) and store equipment.
Essential Job Skills for a Driver
- Communicate effectively and build strong relationships with customers, peers and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work assorted days, evenings, and weekends as needed.
Prior Experience for Driver
- Automotive parts experience preferred.
- Certificates, licenses, registrations.
- Must have a valid driver's license and be fleet safety certified.
Physical Demands and Work Environment
The job requires walking or standing most of the time, using hands and fingers to handle or feel objects, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling. The employee frequently lifts or moves up to 50 pounds and occasionally up to 100 pounds. The job involves close and distance vision, color vision, depth perception, and the ability to adjust focus. Work environment is primarily indoors but occasionally outdoors, exposing the employee to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
Equal Opportunity Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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