Salesperson/Store Driver Store 5001

Advance Auto Parts; Dubuque (IA); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading automotive parts retailer seeks an entry-level sales associate responsible for providing excellent customer service and achieving sales objectives. Candidates should have basic automotive knowledge and communication skills. This position can be part-time or full-time. Previous sales experience is preferred, along with the ability to work various shifts including weekends.

Qualifications

• 2-3 years of successful sales experience in a retail environment preferred.
• Fleet safety certification is preferred.
• Automotive parts experience is preferred.

Responsibilities

• Provide an excellent selling experience for customers.
• Achieve personal sales goals and help meet store targets.
• Deliver DIY services including battery installation and testing.

Skills

Basic automotive system knowledge

Communication skills

Basic math skills

Driving and navigation ability

Education

High school diploma or equivalent

Job description

Job Description

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. It involves sourcing parts from stores, hubs, PDQ, and external suppliers, and maintaining an in‑depth knowledge of store inventory and maintenance processes. This position can be part‑time or full‑time. Fleet safety certification is preferred.

Primary Responsibilities

• Provide an excellent selling experience for DIY customer visits and phone calls.
• Achieve personal sales goals and help the store meet its sales targets.
• Deliver DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards.
• Handle inventory processes including truck put‑away, shoot outs, cycle counts, and backstock.

Secondary Responsibilities

• Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
• General stocking – truck stocking and backstock.
• Safely deliver parts to customers as needed.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board system.
• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY service.

Essential Job Skills Necessary for Success as a Salesperson

• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Salesperson Up for Success

• 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role involves delivering parts to our commercial customers and assisting with task and inventory processes in the store. This position can be part‑time or full‑time and must be fleet safety certified.

Primary Responsibilities for Store Driver

• Safely deliver parts to customers as needed.
• Pick and stage parts for customer orders.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers.
• Daily collection of credit accounts.

Secondary Responsibilities for Store Driver

• Maintain store cleanliness – floors, bathrooms, facing, dusting, parking lot.
• General stocking – truck stocking and backstock.

Success Factors for Store Driver

• Basic driving and navigation ability.
• Ability to use delivery board system.

Friendly communication.

Ability to locate and stock parts.

Safety knowledge and skills.

Operating inventory systems (backstock) and store equipment.

Essential Job Skills Necessary for Success as a Driver

• Communicate effectively and build strong relationships with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Driver Up for Success

• Automotive parts experience is preferred.
• Certificates, licenses, registrations.
• Must have a valid driver’s license and be fleet safety certified.

Physical Demands

The employee will predominantly be walking or standing and must be able to talk and hear, use hands and fingers to handle or feel, reach, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics include working usually inside, occasionally outside with exposure to weather, installing batteries and wiper blades, exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration, moderate noise level.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.