Salesperson/Store Driver Store 3855

Advance Auto Parts; Matthews (NC); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading automotive part retailer seeks an entry-level sales associate in Matthews, North Carolina. The role involves providing exceptional customer service, delivering parts, and maintaining store standards. Ideal candidates should have basic automotive knowledge and experience in a retail environment. Full-time or part-time positions are available, along with fleet safety certification requirements.

Qualifications

• 2-3 years of experience in a retail sales environment preferred.
• Fleet safety certification preferred.
• Ability to communicate effectively in English; Spanish is a plus.

Responsibilities

• Provide excellent customer service for DIY customers.
• Safely deliver parts to customers as needed.
• Maintain store cleanliness and operational standards.

Skills

Customer service

Basic automotive knowledge

Communication

Mathematics

Driving ability

Job description

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role must be able to source from stores, hubs, pdq, and external suppliers, with in‑depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls.
• Achieve personal sales goal and help store achieve its sales goals.
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards.
• Responsible for inventory processes including truck put‑away, shoot outs, cycle counts and back‑stock.

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• General stocking including truck stocking and back‑stock.
• Safely deliver parts to customers as needed.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board system.
• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY service.

Essential Job Skills for Salesperson

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience for Salesperson Success

• 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Entry Level Store Driver

Entry level store position capable of supporting delivery of parts to commercial customers. The role delivers parts to our commercial customers and assists with task and inventory processes in the store. Position can be part time or full time and must be fleet safety certified.

Primary Responsibilities

• Safely deliver parts to customers as needed.
• Pick and stage parts for customer orders.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyer.
• Daily collection of credit accounts.

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• General stocking including truck stocking and back‑stock.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board system.
• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems (back‑stock) and store equipment.

Essential Job Skills for Driver

• Communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience for Driver Success

• Automotive parts experience is preferred.
• Certificates, licenses, registrations.
• Must have a valid driver's license and be fleet safety certified.

Physical Demands

The employee will predominantly be walking or standing, must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The employee is usually working inside; however, they will occasionally be outside and exposed to weather conditions while performing tasks such as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.