Salesperson/Store Driver Store 2740

Advance Auto Parts

Richmond (VA)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A leading automotive retail company is seeking an Entry-Level Salesperson in Richmond, Virginia. This role involves providing exceptional customer service to DIY customers, achieving sales goals, and performing various automotive tasks such as battery installations. The ideal candidate should have basic knowledge of automotive systems and effective communication skills. Full-time employment with opportunities for career advancement is offered.

Qualifications

Entry-level position with opportunity for growth.
Experience in retail sales preferred.
Ability to speak and write English; Spanish is a plus.

Responsibilities

Provide excellent customer service for DIY transactions.
Achieve personal and store sales goals.
Perform DIY services such as battery installations.

Skills

Customer service

Basic automotive knowledge

Inventory management

Effective communication

Mathematical skills

Education

High school diploma or equivalent

Job description

Job Description

What is a Salesperson?

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in‑depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

Secondary Responsibilities

Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed

Success Factors

Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service

Essential Job Skills Necessary for Success as a Salesperson

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success

2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.

Primary Responsibilities

Safely deliver parts to customers as needed
Pick and stage parts for customer orders
Pick up returns and cores
Drop off weekly / monthly sales flyer
Daily collection of credit accounts

Secondary Responsibilities

Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock

Success Factors

Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment

Essential Job Skills Necessary for Success as a Driver

Communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Driver Up For Success

Automotive parts experience is preferred
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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