Salesperson - Long Beach BMW

Momentum BMW; Long Beach (CA); On-site; Full time

Job summary

A leading automotive dealership seeks a Salesperson for its Long Beach location to enhance customer relations and drive sales. Responsibilities include managing internet inquiries, ensuring data accuracy in CRM, and facilitating a premium customer experience. Ideal candidates will possess strong communication skills, professionalism, and a customer-centric mindset.

Qualifications

• Ability to handle customer inquiries accurately.
• Experience in CRM systems desired.
• Strong interpersonal skills and ethical behavior.

Responsibilities

• Respond to customer inquiries with professionalism.
• Manage data entry in the CRM system.
• Generate sales appointments and conduct surveys.

Skills

Professionalism

Customer Satisfaction

Communication

Job description

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• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Perform other job-related duties as assigned
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  
  

Job Description

Duties and Responsibilities:

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Perform other job-related duties as assigned
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  
  

Salary: $17.00 / hour, plus commission based on performance

On Target Earning: $45,000 - $150,000 / year

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
  
  

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

All your information will be kept confidential according to EEOC guidelines

(The Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $17.05. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Automotive

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