Salesforce Veeva Consultant (PromoMats)

IBM Computing; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

Join a leading company as a Strategist & Business Analyst for Veeva PromoMats, where you will develop innovative solutions for healthcare organizations. Your role involves collaborating with clients, optimizing Veeva capabilities, and leading requirement discovery sessions. This position offers the flexibility to work from anywhere in the US and requires strong communication and consulting skills.

Qualifications

• Experience implementing Veeva PromoMats for Healthcare & Life Science customers.
• Proven ability to work independently in a dynamic environment.
• Prior consulting experience.

Responsibilities

• Act as a trusted advisor to clients, optimizing the use of Veeva Vault PromoMats.
• Lead requirement discovery sessions and workshops with clients.
• Provide subject matter expertise in Veeva’s Commercial Content applications.

Skills

Communication

Project Management

Data Analysis

Consulting

Education

Bachelor's degree in Computer Science

Tools

Veeva Vault

Salesforce

Adobe

Job description

Introduction

Join IBM's Veeva Practice team as a Strategist & Business Analyst for Veeva PromoMats, where you will be a key leader in shaping and proposing innovative solutions leveraging the power of Veeva and IBM's Consulting AI and Asset based capabilities. You will work closely with clients to understand their unique challenges and develop compelling, tailored solutions that drive digital transformation within healthcare & life sciences organizations.

Your role and responsibilities

In this role, you will act as a trusted advisor, combining your deep expertise in managing and distributing promotional content and healthcare & life sciences industry client needs. You will be instrumental in the sales cycle, from initial client engagement and requirements gathering through solution design, demonstration, proposal development, testing and implementation. This position requires a blend of vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both business and technical audiences.

Key responsibilities:

• Optimizes the use of Veeva Vault PromoMats.

• Implement client’s E2E content supply chain operating model.

• Lead business process discovery and application design workshops.

• Translate complex client process requirements into a workable solution design.

• Create process documentation and project deliverables such as functional and technical requirements documentation.

• Provide subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into clients’ software ecosystems.

• Collaborate with IBM account teams and clients to understand their mission, business processes to develop unstructured requirements into quality requirements and translate business requirements to IT terms.

• Use data analysis tools to gather insights and support decision-making.

• Lead requirement discovery sessions and workshops with clients to refine requirements and validate solution designs.

• Extend/enhance usage of PromoMats capabilities with client to enhance business performance and compliance consistently across enterprise.

• Provide expertise on Veeva best practices, architecture patterns, and integration strategies.

• Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Veeva-centric solutions where appropriate.

• Respond to business process and requirement sections of Request for Proposals (RFPs) and other procurement documents.

• Stay current with the latest Veeva product releases, certifications, and industry trends.

• Potentially mentor and guide junior resources.

• Grow the capabilities of the team, develop best practices and accelerators.

This role can be performed from anywhere in the US.

Required technical and professional expertise

'- Must have a proven track record meeting with senior management and executives as the subject-matter expert.

• Must be able to take complex client and vendor concepts and articulate them to audiences of varyingperception levels.

• Experience implementing Veeva PromoMats for Healthcare & Life Science customers (pharma, medical device, consumer health, etc).

• Expertise with Claims, DAM (Digital Asset Management), Modular Content, MLR review.

• Experience with regulated content management systems such as Veeva Vault, Documentum, Vodori, etc.

• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, etc.

• Experience working with a CRM tool such as Veeva CRM, Salesforce.

• Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners.

• Proven ability to work independently in a dynamic, fast-paced, and distributed environment.

• Excellent communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and effectively.

• Prior consulting experience.

• Ability to work independently and as part of a dispersed team.

• Veeva Certifications: Vault Platform Administrator, Vault CRM Administrator, or equivalent.

Preferred technical and professional experience

'- Self-starter that can lead colleagues and customers through complexity to get results.

• Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP).

• Project management certification.

• Experience with Agile methodologies.

• Bachelor's degree in Computer Science, Engineering, or a related field.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.