Salesforce User / Specialist

AI Trainer Jobs; United States; Remote; USD 99,000 - 135,000; Full time

Job summary

AI Trainer Jobs is seeking a Salesforce User / Specialist contractor for remote work within the United States. You will evaluate AI outputs across sales operations workflows, grade policy adherence, and assess stakeholder fit, flag risks, and document next steps to train the model.

The role focuses on operational judgment and robust rubric-based reviews. Responsibilities include reviewing outputs, rating tone and escalation logic, and ensuring alignment with playbooks, with at least 10 hours per

Qualifications

• Direct working experience in sales operations on real teams.
• Clear written reasoning naming the policy or workflow.
• Comfort applying multi-page rubrics consistently across long batches.

Responsibilities

• Review AI outputs against current sales operations workflows, playbooks, and firm policy for Salesforce User / Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.

Skills

Sales operations

Policy adherence

Workflow judgment

Stakeholder communication

Operational review

Tools

AI-assisted tooling

Job description

Salesforce User / Specialist is a remote review track for evaluating AI outputs across sales operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Category: Enterprise Workflow & Tool Use · Pay: $85 / hr · Location: Remote — US-eligible · Contractor

Salesforce User / Specialist is a remote review track for evaluating AI outputs across sales operations workflows.

About the role

Salesforce User / Specialist is a remote review track for evaluating AI outputs across sales operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
Sales operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current sales operations workflows, playbooks, and firm policy for Salesforce User / Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.

What you should bring

• Direct working experience in sales operations on real teams for Salesforce User / Specialist work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real sales operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Sales operations

Application boundary

Creating a specialist profile records your experience and preferences. Starting role intake is a separate action that attaches this role to your candidate record.

Specialist intake

• - 01 Confirm profile and eligibility details.
• - 02 Attach this role deliberately.
• - 03 Receive a human review decision or follow-up.

Placement timing depends on program demand and reviewer confirmation.