Salesforce System Analyst

Govserviceshub; St. Louis (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

Govserviceshub in Saint Louis, MO is seeking a proactive Salesforce System Analyst to join our team in St. Louis, MO. This role is ideal for a professional experienced in gathering business requirements, managing Salesforce implementations, and handling complex data-related initiatives.

Experience or interest in AI-driven agent platforms like AgentForce is a strong plus. The role requires collaboration with developers, QA, and product managers, with a focus on data quality, system improvements,

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 13-17 years of experience as a Salesforce Analyst or System Analyst.
• Proficiency with Salesforce Lightning, Salesforce CRM, and Salesforce Admin tasks.
• Strong analytical, organizational, and communication skills.
• Experience in working with Agile/Scrum teams.

Responsibilities

• Collaborate with stakeholders to gather,analyze, and document business requirements.
• Translate business needs into functionalspecifications and configure Salesforce accordingly.
• Serve as a liaison between business users andtechnical teams to ensure successful system implementations andenhancements.
• Work with large datasets- perform data mapping,data migration, validation, and integration within Salesforce.
• Support end-to-end Salesforce implementationsand feature rollouts.
• Manage Salesforce user roles, profiles,permissions, page layouts, and workflows.
• Identify areas for system improvement andprovide recommendations aligned with business goals.
• Troubleshoot and resolve Salesforce issues anddata discrepancies.
• Engage with cross-functional teams includingdevelopers, QA, and product managers.

Skills

Requirements gathering

Salesforce configuration

Data migration

Stakeholder collaboration

Agile/Scrum

Data analysis

Troubleshooting

Education

Bachelor’s degree in Computer Science, Information Systems, Business, or related field

Tools

Salesforce

JIRA

Confluence

SQL

Excel

Job description

Saint Louis, United States | Posted on 07/22/2025

Location:St.Louis, MO (Onsite)- Need Local Candidates Only

Job Summary

We are seeking a proactive and detail-orientedSalesforce SystemAnalystto join our team inSt. Louis, MO. This role isideal for a professional experienced in gathering business requirements,managing Salesforce implementations, and handling complex data-relatedinitiatives. Experience or interest inAI-driven agent platforms likeAgentForceis a strong plus.

Requirements

Key Responsibilities:

• Collaborate with stakeholders to gather,analyze, and document business requirements.
  
• Translate business needs into functionalspecifications and configure Salesforce accordingly.
  
• Serve as a liaison between business users andtechnical teams to ensure successful system implementations andenhancements.
  
• Work with large datasets- perform data mapping,data migration, validation, and integration within Salesforce.
  
• Support end-to-end Salesforce implementationsand feature rollouts.
  
• Manage Salesforce user roles, profiles,permissions, page layouts, and workflows.
  
• Identify areas for system improvement andprovide recommendations aligned with business goals.
  
• Troubleshoot and resolve Salesforce issues anddata discrepancies.
  
• Engage with cross-functional teams includingdevelopers, QA, and product managers.
  

Nice to Have

• Exposure to or working knowledge ofAgentForce,Salesforce AI/Einstein, or similar AI-based agent platforms.
  
• Understanding of AI integration in CRMplatforms or digital engagement tools.
  
• Salesforce certifications (Administrator,Business Analyst, or Platform App Builder).
  

Qualifications

• Bachelor’s degree in Computer Science,Information Systems, Business, or related field.
  
• 13-17 years of experience as a SalesforceAnalyst or System Analyst.
  
• Proficiency with Salesforce Lightning,Salesforce CRM, and Salesforce Admin tasks.
  
• Strong analytical, organizational, andcommunication skills.
  
• Experience in working with Agile/Scrum teams.
  

Preferred Tools/Technologies

• Salesforce Service/Experience/Marketing Cloud
  
• JIRA / Confluence
  
• Data tools like Excel, SQL, or data mappingtools
  
• AgentForce or other conversational AIplatforms (Nice to have)