Salesforce SOX Compliance & Release Manager

Twist Bioscience Corporation; South San Francisco (CA); Hybrid; USD 110,000 - 133,000; Full time

Benefits offered by this job

Bonus

Equity

Generous benefits

Job summary

Twist Bioscience Corporation in South San Francisco, CA, is seeking a Salesforce SOX Compliance & Release Manager to implement and operate our SOX/ITGC controls within the Salesforce environment. This hybrid role collaborates with Internal Audit, EY, and cross-functional teams to ensure proper change management and user lifecycle processes.

The ideal candidate owns audit support, IAM, and release coordination, with Jira/ServiceNow experience, and a solid Salesforce administration background.

Qualifications

• 3 to 5 years of experience in program management, compliance support, audit execution and Salesforce administration within a regulated environment.
• Hands-on Salesforce user administration, profiles, permission sets, roles, and basic change management (Sandboxes, deployment steps).
• Active experience using Jira or ServiceNow for ticket management, access controls, and release tracking.
• Familiarity with OTC and ITGC principles, SOX compliance concepts, and auditor evidence-gathering workflows.
• Bachelor’s degree in Information Systems, Business Administration, or related field.

Responsibilities

• Audit Support & Evidence Gathering: Assist in pulling walkthrough samples, change tickets, approval logs, and system evidence for external auditors (EY) and Internal Audit.
• Identity & Access Management (IAM): Process user access, role assignments, and timely deactivations in accordance with SLA metrics via Jira and ServiceNow.
• Access & Role Reviews: Perform scheduled quarterly and annual user access and profile audits to prevent Segregation of Duties (SoD) conflicts.
• Checklists & Documentation: Maintain operational compliance checklists, record change logs, and document system configurations for all Salesforce components and custom solutions.
• Focus on testing, monitoring, and evidencing control effectiveness for regulatory/SOX programs; strong fit for ITGC walkthroughs, sampling, documentation, and audit support.
• Release Coordination & Executive: Release Logistics, Communication & Verification, and Ticket & Pipeline Tracking for deployments.

Skills

Program management

Compliance

Audit support

Salesforce administration

Education

Bachelor’s degree in Information Systems or Business Administration

Tools

Jira

ServiceNow

Salesforce

Job description

Twist Bioscience Corporation in South San Francisco, CA, is seeking a Salesforce SOX Compliance & Release Manager to implement and operate our SOX/ITGC controls within the Salesforce environment. This hybrid role collaborates with Internal Audit, EY, and cross-functional teams to ensure proper change management and user lifecycle processes.

The ideal candidate owns audit support, IAM, and release coordination, with Jira/ServiceNow experience, and a solid Salesforce administration background.