Salesforce Solutions Engineer — ITSM & DevOps Lead

Simplify Recruiting; United States; On-site; USD 125,000 - 130,000; Full time

Job summary

A recruiting firm is seeking a President specializing in Recruiting and Screening to connect businesses with top-tier talent. The role requires mid-senior level experience and involves running customer workshops, documenting technical requirements, and hands-on Salesforce configuration. If you have strong knowledge of IT Service Management and can mentor a team, this full-time position may be for you.

Qualifications

• Mid-Senior level experience in IT Services or Consulting.
• Full-time commitment required.

Responsibilities

• Run customer workshops to gather requirements and design solutions.
• Document user stories and convert business needs into technical requirements.
• Demo Salesforce solutions during workshops.
• Hands-on configuration of Salesforce including flows and validation rules.
• Oversee release management using DevOps tools.

Skills

Salesforce configuration

DevOps principles

IT Service Management knowledge

Mentoring

Tools

Agentforce

Service Cloud

Experience Cloud

Remedyforce

SAManage

Cadalys

ITSC

Job description

A recruiting firm is seeking a President specializing in Recruiting and Screening to connect businesses with top-tier talent. The role requires mid-senior level experience and involves running customer workshops, documenting technical requirements, and hands-on Salesforce configuration. If you have strong knowledge of IT Service Management and can mentor a team, this full-time position may be for you.