Salesforce Solutions Architect-Consultant

Intermountain Healthcare Inc.; Annapolis (MD); Remote; USD 76,000 - 118,000; Full time

Benefits offered by this job

Benefits package

Remote work option

Job summary

Intermountain Health is seeking a Salesforce Solution Architect to lead Health Cloud architecture and in-house configuration for the Provider Network Management team. The role replaces an external consultant and requires strategic partnership across business and technical teams.

The ideal candidate has Health Cloud experience, OmniStudio expertise, and strong stakeholder management. Remote or hybrid options may be available with a competitive benefits package.

Qualifications

• Proven experience as a Salesforce Solution Architect or similar role.
• Strong knowledge of Salesforce Health Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
• Hands-on Health Cloud experience in production environments (1–2 years).
• Experience with OmniStudio (Vlocity) including design and implementation.
• Translate business requirements into scalable Salesforce solutions.
• Active Salesforce Advanced Administrator certification.
• Excellent stakeholder management and cross-team communication.

Responsibilities

• Lead solution design and configuration initiatives for Salesforce Health Cloud.
• Provide technical leadership to development teams and ensure best practices.
• Collaborate with stakeholders to elicit requirements and define prototypes.
• Mentor junior team members and perform code reviews.
• Drive Salesforce roadmap and reduce reliance on external consulting.
• Stay updated on Salesforce features and technologies and address risks.

Skills

Leadership

Salesforce Administration

Analytical Thinking

Customer Relationship Management

Technology Management

Business Processes

Continual Improvement

Communication

Accountability

Professional Etiquette

Education

Bachelor's degree (computer science or information systems)

Tools

OmniStudio

MuleSoft

Informatica

Salesforce APIs

Job description

Fully Remote

Intermountain Health Intermountain Medical Center

Full time

R184803

Job Description:

We are seeking an experienced Salesforce Solution Architect to join the Provider Network Management team and serve as the organization's internal expert for Salesforce Health Cloud solutions. This role will replace an external consulting resource and bring critical Salesforce architecture and configuration expertise in-house to support long-term business objectives.

• The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers :California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington.

The strongest candidate will be a Salesforce architect with Health Cloud expertise who has worked in a healthcare payer environment, possesses OmniStudio/Vlocity experience, and can serve as a strategic partner to the Provider Network Management team while driving the organization's Salesforce roadmap and reducing reliance on external consulting services.

• Salesforce Solution Architect background with experience leading solution design and configuration initiatives.
• Minimum of 1-2 years of hands‑on Salesforce Health Cloud experience in a production environment.
• Experience with OmniStudio (formerly Vlocity/Velocity managed package) including solution design, configuration, and implementation.
• Ability to translate business requirements into scalable Salesforce solutions.
• Required Salesforce certifications as outlined in the approved job description.
• Strong stakeholder management and communication skills with both technical and business teams
• Design and develop scalable Salesforce solutions to meet business needs.
• Collaborate with stakeholders to gather and analyze requirements.
• Provide technical leadership and guidance to development teams.
• Ensure solutions are aligned with Salesforce best practices and standards.
• Conduct code reviews and ensure high-quality deliverables.
• Troubleshoot and resolve technical issues related to Salesforce.
• Stay updated with the latest Salesforce features and technologies.
• Mentor and train junior team members.
• Work with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements
• Validates solution components, leads customer walkthroughs and provides guidance to the product manager for key issues/risks to the project

Skills

• Leadership
• Salesforce Administration
• Analytical Thinking
• Customer Relationship Management
• Technology Management
• Business Processes
• Continual Improvement
• Communication
• Accountability
• Professional Etiquette

Minimum Qualifications

• Proven experience as a Salesforce Solution Architect or similar role.
• Strong knowledge of Salesforce platform, including Health Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
• Demonstrated experience with Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Demonstrates working technical knowledge of systems administration
• Knowledge of data migration and integration tools (e.g., MuleSoft, Informatica).
• Demonstrated experience solving server/operating system problems that reduce impact to customers/end-users
• Active Certified Salesforce Advanced Administrator

Preferred Qualifications

• Bachelor’s degree in computer science or Information Systems or 5+ years equivalent technical experience in systems administration or related technical field.
• Health insurance experience
• Experience with Agile/Scrum methodologies.
• Familiarity with DevOps practices and tools (e.g., Copado, Git).
• Working experience with Health Cloud and Marketing Cloud
• Active Certified Salesforce Platform App Builder
• Active Certified Salesforce B2C Solution Architect

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$54.66 - $86.05

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=