Salesforce Solution Architect - TS/SCI Full Scope Poly

International Business Machines Corporation

Boston (MA)

On-site

USD 150,000 - 225,000

Full time

12 days ago

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Benefits offered by this job

Healthcare benefits

401(k)

Paid time off

Professional development

Employee discounts

Job summary

IBM Consulting, a leader in technology services, seeks a Salesforce Solution Architect to design, implement, and evaluate Salesforce solutions within client ecosystems. You’ll leverage your Salesforce expertise and modern development methodologies to deliver business value.

In this role, you will lead client discussions, design scalable Salesforce architectures, evaluate solution effectiveness, and drive efficiency and customer engagement.

Qualifications

Deep expertise in the Salesforce platform, including features, functionality, and best practices for implementation and optimization.
Experience with Agile, Scrum, and Waterfall methodologies to deliver Salesforce solutions.
Experience designing and implementing Salesforce solutions that meet complex business requirements.
Ability to lead technical discussions with clients and internal teams to drive value.

Responsibilities

Lead business and functional discussions with clients and internal teams to ensure Salesforce implementations align with client business needs.
Design and implement Salesforce solutions using Agile, Scrum, and Waterfall to deliver high-quality results.
Evaluate the effectiveness of Salesforce solutions and identify opportunities to optimize business processes.
Drive business value through Salesforce solutions by increasing efficiency and customer engagement.
Collaborate with clients and internal stakeholders to understand business needs and develop Salesforce solutions that meet those needs.

Skills

Salesforce Knowledge

Software Development Methodologies

Solution Design

Business Process Optimization

Technical Leadership

Education

Bachelor's Degree

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Solution Architect specializing in Salesforce, you will design, implement, and evaluate Salesforce solutions within the broader Salesforce ecosystem. You will leverage your extensive knowledge of the Salesforce platform and proficiency in various software development methodologies to drive business value.

Your primary responsibilities will include:

Lead Business Discussions: Lead business and functional discussions with clients and internal teams to ensure Salesforce implementations align with client business needs, driving efficiency, improving customer engagement, and maximizing return on investment.
Design Salesforce Solutions: Design and implement Salesforce solutions that meet client requirements, utilizing expertise in Agile, Scrum, and Waterfall methodologies to deliver high-quality solutions.
Evaluate Solution Effectiveness: Evaluate the effectiveness of Salesforce solutions, identifying areas for improvement and opportunities to optimize business processes and improve customer engagement.
Drive Business Value: Drive business value through Salesforce solutions, leveraging expertise to identify opportunities to increase efficiency, reduce costs, and improve customer satisfaction.
Collaborate with Stakeholders: Collaborate with clients and internal stakeholders to understand business needs and develop Salesforce solutions that meet those needs.

Required education

Bachelor's Degree

Required technical and professional expertise

Extensive Salesforce Knowledge: Deep expertise in the Salesforce platform, including its features, functionality, and best practices for implementation and optimization.
Software Development Methodologies: Experience with various software development methodologies, including Agile, Scrum, and Waterfall, with the ability to apply them to deliver high-quality Salesforce solutions.
Solution Design and Implementation: Experience designing and implementing Salesforce solutions that meet complex business requirements, with a focus on driving efficiency, improving customer engagement, and maximizing return on investment.
Business Process Optimization: Experience evaluating the effectiveness of Salesforce solutions and identifying areas for improvement, with the ability to optimize business processes and improve customer engagement.
Technical Leadership: Experience leading technical discussions with clients and internal teams, with the ability to communicate complex technical concepts and drive business value through Salesforce solutions.

Preferred technical and professional experience

Proficiency in Additional Methodologies: Experience with other software development methodologies beyond Agile, Scrum, and Waterfall is beneficial for designing and implementing Salesforce solutions.
Knowledge of Broader Salesforce Ecosystem: Familiarity with the broader Salesforce ecosystem, including its various tools and features, can aid in designing comprehensive Salesforce solutions.
Expertise in Business Process Analysis: Deep understanding of business process analysis and optimization techniques can help identify areas for improvement and opportunities to maximize return on investment.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Salesforce Solution Architect- TS/SCI Full Scope Poly

Date posted

06-Oct-2026

Job ID

133943

City / Township / Village

Chantilly, WASHINGTON, Reston, McLean, Herndon, Bethesda

State / Province

Virginia, Maryland, District of Columbia

Country

United States