Salesforce SaaS Platform Administrator

EITACIES Inc.; Pontiac (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Job summary

EITACIES Inc. is looking for a Salesforce SaaS Platform Administrator based in Pontiac, Michigan. This long-term contract position requires over 5 years of hands-on Salesforce Administration experience. The successful candidate will manage user accounts, configuration, and security settings while ensuring the platform's reliability and performance.

Candidates should have expertise in Salesforce Flow and data management practices. Certification is preferred. Benefits include a 401(k) plan.

Qualifications

• 5+ years of hands-on Salesforce Administration experience.
• Strong experience with Salesforce configuration and customization.
• Expertise in Salesforce Flow, Process Automation, Reports, and Dashboards.
• Experience managing users, roles, profiles, permission sets, and security controls.
• Strong knowledge of Salesforce data management and governance practices.
• Experience troubleshooting complex Salesforce issues.
• Working knowledge of Salesforce APIs, integrations, and connected applications.
• Strong communication, documentation, and stakeholder management skills.

Responsibilities

• Administer and maintain the Salesforce platform for reliability and performance.
• Manage user accounts, profiles, roles, permissions, and security settings.
• Configure and support Salesforce applications and automation processes.
• Design and maintain Salesforce Flows and process automation solutions.
• Support data management activities including imports and exports.
• Monitor and troubleshoot platform issues and performance concerns.
• Support integrations between Salesforce and external applications.
• Collaborate with stakeholders to gather requirements and implement solutions.
• Create and maintain system documentation and training materials.
• Conduct end-user training on Salesforce best practices.

Skills

Salesforce Administration experience

Salesforce configuration and customization

Salesforce Flow expertise

Reports and Dashboards

Data management and governance

Troubleshooting Salesforce issues

Salesforce APIs and integrations

Stakeholder management skills

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator Certification

Salesforce Platform App Builder Certification

Salesforce Cloud Consultant Certifications

Job description

Salesforce SaaS Platform Administrator

Location: Pontiac, Michigan (Onsite position). Duration: Long-term contract, 2+ years. Experience required: 5+ years.

Benefits

• 401(k)

Responsibilities

• Administer and maintain the Salesforce platform, ensuring reliability, security, and performance.
• Manage user accounts, profiles, roles, permissions, and security settings.
• Configure and support Salesforce applications, objects, workflows, reports, dashboards, and automation processes.
• Design and maintain Salesforce Flows and process automation solutions.
• Support data management activities including imports, exports, cleansing, and validation.
• Monitor and troubleshoot platform issues, user requests, and system performance concerns.
• Support integrations between Salesforce and external applications using APIs and integration tools.
• Collaborate with business stakeholders and technical teams to gather requirements and implement solutions.
• Create and maintain system documentation, procedures, and training materials.
• Conduct end-user training and provide guidance on Salesforce best practices.

Required Skills & Experience

• 5+ years of hands‑on Salesforce Administration experience.
• Strong experience with Salesforce configuration and customization.
• Expertise in Salesforce Flow, Process Automation, Reports, and Dashboards.
• Experience managing users, roles, profiles, permission sets, and security controls.
• Strong knowledge of Salesforce data management and governance practices.
• Experience troubleshooting complex Salesforce issues.
• Working knowledge of Salesforce APIs, integrations, and connected applications.
• Strong communication, documentation, and stakeholder management skills.

Preferred Qualifications

• Salesforce Administrator Certification.
• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Salesforce Cloud Consultant Certifications.
• Experience supporting enterprise-scale Salesforce implementations.