Salesforce QA Test Manager

The Crox Group; Farmington (CT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Test Manager with extensive Salesforce expertise. This pivotal role involves managing QA processes, leading transformation initiatives, and ensuring top-notch quality standards in testing. The ideal candidate will have a strong background in automation tools like Selenium and Jenkins, along with exceptional analytical and problem-solving skills. Join a dynamic team that values collaboration and innovation, where your contributions will directly impact the quality of services delivered. If you are ready to take your career to the next level in a supportive environment, this opportunity is perfect for you.

Qualifications

• 14+ years in Salesforce testing with QA process management.
• Expertise in automation and transitioning from vendors.

Responsibilities

• Manage QA processes and lead transformation activities.
• Oversee onsite-offshore model and ensure quality standards.

Skills

Analytical Skills

Communication

Attention to Detail

Problem-Solving

Leadership and Team Management

Process Optimization

Strategic and Risk Management

Continuous Improvement and Innovation

Tools

Salesforce

Selenium

JIRA

Jenkins

TestNG

LoadRunner

JMeter

Copado Test Automation

Job description

Location: Farmington, CT (Day 1 onsite, hybrid)

Job Description

1. Over 14 years of testing experience in the Salesforce domain, with expertise in independently managing and validating QA processes, especially in the Salesforce Field Service area.
2. Extensive hands-on experience in transitioning from incumbent vendors and leading transformation activities.
3. Proficient in automation using tools such as Selenium, Leapwork, and Copado Test Automation.
4. Managing Onsite-Offshore model.
5. Knowledge of testing tools and frameworks (e.g., Selenium, JIRA).
6. Understanding of different types of testing (e.g., manual, automated, performance).
7. Proficient in scripting languages (e.g., Python, Java).
8. Experience with automation tools (e.g., Jenkins, TestNG).
9. Familiarity with performance testing tools (e.g., LoadRunner, JMeter).
10. Technical depth including SDLC, integration, and system testing.

Skills

Analytical Skills

• Defect detection and reporting
• Root cause analysis
• Measurement and tracking of quality indicators
• Reporting and analysis of quality data

Communication

• Clear and concise articulation of goals, status, blockers, defect/TC tracking
• Collaboration with development and QA teams
• Communication with Otis Leadership
• Coordination with other workstreams

Attention to Detail

• Thoroughness in test case execution
• Ability to learn new tools and technologies
• Flexibility in working with different/changing project requirements

Problem-Solving

• Creative solutions to testing challenges/blockers

Leadership and Team Management

• Team-oriented; proficient in management, delegation, and mentoring.
• Pushing goals and objectives to completion

Process Optimization

• Implementing and maintaining quality standards
• Feedback and optimization loops

Strategic and Risk Management

• Test planning and scheduling
• Risk assessment and mitigation
• Identifying and mitigating potential risks
• Proactive issue resolution

Continuous Improvement and Innovation

• Exploring (and potentially implementing) new testing methodologies/technologies
• Driving technological advancements in QA

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

Staffing and Recruiting

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