Salesforce Project Manager

CrossCountry Consulting; United States; On-site; USD 115,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Parental leave

Job summary

CrossCountry Consulting is seeking a Senior Salesforce Consultant to lead client projects, deliver tailored Salesforce solutions, and drive value for our customers across the United States. You will manage teams, forecast resources, and ensure high-quality delivery while navigating a remote and collaborative environment.

You will mentor staff, expand relationships with existing clients, and apply responsible, policy-aligned AI techniques to improve efficiency and outcomes.

Qualifications

• 4+ years of experience with Salesforce.com.
• 6+ years of systems consulting experience.
• Experience managing Salesforce projects and teams in a remote environment.
• Excellent written and verbal communication skills.
• Willingness to travel for team events as needed.

Responsibilities

• Manage Salesforce projects to provide on-time, high-quality work to our customers.
• Forecast project time, utilization, and revenue accurately and in a timely manner.
• Manage and elevate risks, issues, and mitigation actions to assist in removing project work blockers.
• Manage project financials, scope, and timelines, and prepare client-facing project status reports.
• Facilitate meetings with clients to determine business and functional requirements.
• Accomplish project objectives by breaking down projects into tasks, coordinating with the project team to complete tasks on time, and assigning appropriate resources.
• Manage and grow direct reports.
• Use DCS processes, best practices, and assets to ensure work is delivered with quality and consistency.
• Identify new opportunities with existing clients to partner and grow the account.
• Identify and understand each key stakeholder’s motivations, expectations, and role in their organization.
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

Skills

Salesforce.com

Systems consulting

Remote project management

English communication

Stakeholder management

AI tools adoption

Education

Bachelor’s degree in a technical field

Tools

Jira

MS Project

Job description

By joining our rapidly growing Salesforce practice, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today’s challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.

What You’ll Do

• Manage Salesforce projects to provide on-time, high-quality work to our customers.
• Forecast project time, utilization, and revenue accurately and in a timely manner.
• Manage and elevate risks, issues, and mitigation actions to assist in removing project work blockers.
• Manage project financials, scope, and timelines, and prepare client-facing project status reports.
• Facilitate meetings with clients to determine business and functional requirements.
• Accomplish project objectives by breaking down projects into tasks, coordinating with the project team to complete tasks on time, and assigning appropriate resources.
• Manage and grow direct reports.
• Use DCS processes, best practices, and assets to ensure work is delivered with quality and consistency.
• Identify new opportunities with existing clients to partner and grow the account.
• Identify and understand each key stakeholder’s motivations, expectations, and role in their organization.
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

What You’ll Bring

• 4+ years of experience with Salesforce.com.
• 6+ years of systems consulting experience.
• Experience managing Salesforce projects and teams in a remote environment.
• Ability to work within a team environment, backed up by strong communication skills.
• Well-organized, results-driven, and eager to handle difficult problems.
• Excellent organizational, verbal, presentation/facilitation, and written communication skills.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
• Strong written and spoken English communication skills.
• Willingness to travel for team events as needed.

Qualifications

• Bachelor’s degree or equivalent experience in a technical field.
• Experience in a consulting or professional services environment is preferred.

Compensation Range: $115,000 - $175,000 per year + annual bonus + additional benefits. The range takes into account a wide range of factors including but not limited to skills, experience, education, licenses, certifications, business needs, and internal equity.

Benefits Summary: The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well‑being. For detailed information about benefits at CrossCountry, please visit https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.