Salesforce Product Owner/Manager For Pulse at Madison Ave Consulting

Madison Ave Consulting; New York (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

A leading consulting firm is seeking a Salesforce Product Owner/Manager to oversee product delivery in their consulting portfolio. This remote-first role requires strong leadership and expertise in Salesforce to align business goals with technology solutions. The ideal candidate will have substantial experience in the Salesforce ecosystem, project management, and team collaboration, ensuring impactful results for clients.

Benefits

Flexible remote work

Collaborative culture

Professional growth opportunities

Qualifications

• 5+ years in a Product Owner/Manager role within Salesforce.
• Experience managing developer teams and offshore collaboration.
• Extensive knowledge of Salesforce capabilities.

Responsibilities

• Own the product roadmap for Salesforce solutions.
• Gather requirements and manage product lifecycle.
• Coordinate with teams for backlog management.

Skills

Product Management

Salesforce Expertise

Agile Methodologies

Team Management

User Story Mapping

Client Engagement

Communication Skills

Education

Bachelor's Degree or Equivalent

Job description

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Job Title: Salesforce Product Owner/Manager For Pulse @Madison Ave ConsultingLocation: Remote US (Travel Required) – No sponsorship availableEmployment Type: Full-Time / Contract-to-HireCompany: Madison Ave Consulting

About Madison Ave Consulting

Madison Ave Consulting is a Salesforce consulting partner specializing in the adoption, implementation, and deployment of cloud-based business technologies. We leverage a network of senior experts to provide organizations with exceptional service, with a singular goal: to help our clients achieve the success they envision.

Our team thrives on delivering strategic, results-driven solutions that align technology with evolving business needs. As technology evolves, we evolve with it—bringing deep domain knowledge, strong execution, and hands-on Salesforce expertise to every project.

About The Role

We’re seeking an experienced Salesforce Product Owner/Manager to lead product delivery across our professional and managed services portfolios. This individual will bring a consultative mindset, strong cross-functional leadership, and proven experience translating complex requirements into scalable solutions. You will serve as the strategic link between business goals and technical execution, ensuring products deliver measurable outcomes and long-term value.

This is a remote-first role, but you must be based in the U.S., as occasional travel may be required to visit clients, attend industry events, or represent Pulse @Madison Ave at Salesforce ecosystem engagements.

Requirements

5+ years in a Product Owner, Product Manager experience within the Salesforce ecosystem

Experience managing teams of developers and collaborating with offshore development teams

Must have experience working for a Salesforce consulting partner, ISV, or PDO

Must be based in the U.S., with flexibility to travel for client engagements and events

Extensive knowledge of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud

Established success managing Agile ceremonies including backlog grooming, sprint planning, and retrospectives

Hands-on experience creating detailed user stories, managing product backlogs, and overseeing release cycles

Familiarity with Salesforce AppExchange solutions and enterprise-level managed package deployments

Track record of working collaboratively with developers, architects, analysts, and client stakeholders to deliver scalable solutions

Exceptional written and verbal communication skills, with experience presenting to executive and technical audiences

Demonstrated ability to manage competing priorities and lead initiatives in fast-paced consulting environments

Comfortable leading and triaging client support needs in collaboration with internal teams

Key Responsibilities

Own the product roadmap and feature definition for Salesforce-based solutions, aligning enhancements with business goals and client needs

Lead backlog management, release planning, sprint reviews, and design reviews in coordination with Product, Design, and Analyst teams

Gather and document requirements, translate them into clear user stories, and manage the end-to-end product lifecycle

Act as a key liaison between client stakeholders and technical teams, ensuring alignment and delivery of impactful features

Partner on documentation initiatives including release notes, help articles, and knowledge base updates

Triage and prioritize support requests, bugs, and enhancement tickets through tools like ZenDesk, ensuring efficient resolution

Coordinate and lead product demos and presentations for internal and external stakeholders

Track and report product KPIs, adoption metrics, and ROI insights to stakeholders and leadership

Advocate for user-centered design and continuous improvement, integrating feedback loops into product cycles

Monitor developments in the Salesforce AppExchange ecosystem and identify solutions that drive business outcomes

Contribute to internal delivery frameworks, tools, and best practices that support scalable consulting engagements

Benefits

Nice to Have

Salesforce certifications (Admin, Advanced Admin, Platform App Builder, etc.)

Experience in healthcare, nonprofit, or enterprise technology sectors

Familiarity with managed package lifecycle, version control, and AppExchange security review

Exposure to DevOps and CI/CD tools such as Gearset or Copado

Why Madison Ave Consulting?

Join a high-performing team of seasoned Salesforce professionals

Be part of a growing consultancy rooted in healthcare and enterprise delivery

Enjoy flexible remote work, a collaborative and respectful culture, and a focus on professional growth

Work on meaningful Salesforce projects that drive real impact for clients

Represent Madison Ave at client engagements, Salesforce events, and industry conferences

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Product Management and Marketing

• Industries

  Business Consulting and Services

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