Salesforce Omnistudio Solution Architect

OpenKrill; United States; On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Holiday pay

Paid vacation

Sick leave

Additional benefits

Job summary

HIKE2 is seeking a Senior Salesforce Architect to lead enterprise-scale implementations using OmniStudio and Salesforce platform capabilities. You will translate complex business requirements into scalable technical architectures and mentor a team of developers and consultants.

In this role you will collaborate with clients, analysts, and project managers to define strategies, drive technical discovery, design integrations, and ensure security, performance, and data integrity across systems.

Qualifications

• 7+ years of Salesforce experience with architecture and solution design.
• Strong hands-on experience with Salesforce OmniStudio.
• Expertise in OmniScripts, FlexCards, DataRaptors, Integration Procedures.
• Experience with Salesforce Data Cloud and Industry Cloud.
• Excellent client-facing communication and mentoring abilities.

Responsibilities

• Lead architecture and design of complex Salesforce solutions with OmniStudio.
• Implement OmniStudio tools including FlexCards, OmniScripts, DataRaptors.
• Translate business requirements into scalable technical architectures.
• Serve as technical leader and trusted advisor to clients.
• Collaborate with analysts, developers, PMs, and stakeholders to define strategies.
• Conduct technical discovery, requirements gathering, and architecture reviews.
• Create architecture documentation, specs, integration designs, standards.
• Design integrations between Salesforce and external systems via APIs.
• Mentor Salesforce developers and consultants; provide code reviews.
• Identify risks and optimization opportunities across projects.
• Stay current with Salesforce innovations and contribute best practices.
• Support pre-sales activities with demos and proposals.

Skills

Salesforce Architecture

OmniStudio

OmniScripts

FlexCards

DataRaptors

Integration Procedures

Salesforce APIs

Security & Data Modeling

Pre-sales support

Mentoring

Tools

Salesforce

APIs

Middleware

Data Cloud

Industry Cloud

Job description

HIKE2 is a business transformation partner, enabled by technology. We help organizations identify the right problems to solve, navigate complex change, and build the capabilities they need for what’s next.With deep roots in complex and regulated industries, including legal, financial services, insurance, professional services, high-tech, and the public sector, we bring together business advisory, design, data, AI, technology, engineering, and change expertise as one integrated team. We help clients turn strategy and possibility into execution and measurable outcomes.Great transformation starts with curiosity. We take the time to understand our clients, bring deep expertise and a strong point of view, and work alongside them to turn complex problems into practical action. There is no cookie-cutter approach at HIKE2. Our goal is to leave every client more capable, confident, and prepared for what’s next.At HIKE2, Our Values Shape How We Work

- We Are One Team, All In. We collaborate across roles and disciplines, show up for one another, and share ownership for the work and the outcome.

- We Grow Together. We stay curious, seek feedback, share what we know, and invest in the growth of ourselves, our teammates, and our clients.

- We Commit to Success. We take ownership, follow through, set a high bar for quality, and stay focused on meaningful outcomes.

- We Envision What's Next. We look beyond the immediate ask, bring a point of view, challenge assumptions, and turn new possibilities into practical opportunities for transformation.

If you're curious, collaborative, energized by complex problems, and excited about helping organizations transform and build what's next, we'd love to meet you.

What You'll Do

• Lead the architecture and design of complex Salesforce solutions using OmniStudio and Salesforce platform capabilities.
• Design and implement solutions using OmniStudio tools, including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and related technologies.
• Translate business requirements into scalable, secure, high-performing technical architectures.
• Serve as a technical leader and trusted advisor for clients throughout the implementation lifecycle.
• Collaborate with business analysts, Salesforce developers, project managers, and client stakeholders to define solution strategies.
• Conduct technical discovery sessions and participate in requirements gathering, solution design, and architecture reviews.
• Develop solution architecture documentation, technical specifications, integration designs, and implementation standards.
• Design integrations between Salesforce and external systems using APIs, middleware, and Salesforce integration technologies.
• Ensure solutions follow Salesforce best practices for scalability, security, performance, maintainability, and data integrity.
• Provide technical leadership and mentorship to Salesforce developers and consultants.
• Review proposed solutions and code to ensure alignment with architectural standards and business requirements.
• Identify technical risks, dependencies, and opportunities for optimization throughout the project lifecycle.
• Stay current with Salesforce platform innovations, OmniStudio capabilities, and emerging Salesforce technologies.
• Contribute to internal Salesforce methodologies, reusable assets, accelerators, and best practices.
• Support pre-sales activities, including solution demonstrations, technical discovery, estimates, proposals, and client presentations when needed.
• 7+ years of Salesforce experience, with significant experience in Salesforce architecture and solution design.
• Strong hands-on experience with Salesforce OmniStudio.
• Demonstrated expertise with:
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Salesforce Data Cloud and/or Industry Cloud technologies
• Salesforce APIs and integrations
• Strong understanding of Salesforce architecture, data modeling, security, automation, and integration patterns.
• Experience designing enterprise-scale Salesforce solutions and working across complex technical environments.
• Experience with Salesforce Industries/Industry Cloud is highly preferred.
• Strong understanding of REST/SOAP APIs, middleware, and enterprise integration patterns.
• Ability to translate complex business requirements into practical technical solutions.
• Excellent client-facing communication and presentation skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience leading technical teams and mentoring Salesforce professionals.
• Ability to manage multiple priorities in a fast-paced consulting environment.

Salesforce Certifications

• Salesforce Certified Technical Architect
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Certified B2B Solution Architect
• Salesforce Certified Industries-related credentials
• Salesforce Certified OmniStudio-related credentials

The salary range for this position is: $150-$185k+/annually. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. This range is exclusive of any bonuses or commissions.

HIKE2 offers a wide range of benefits for full time employees which may include

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave
• and more

Accommodation StatementWe are committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the hiring process. If you require an accommodation to complete the application or participate in the interview process, please let us know.

BGC NoticeEmployment may be contingent upon successful completion of a background check, conducted in compliance with applicable federal, state, and local laws. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At HIKE2, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

US Citizenship