Salesforce Marketing Cloud Specialist

Gesa Credit Union; Spokane (WA); On-site; USD 43,738 - 79,377; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision, and Life Insurance

401(k) Match

Paid Time Off

Tuition Assistance

Job summary

A credit union in Spokane is seeking a Salesforce Marketing Cloud Specialist to manage and optimize their Marketing Cloud platform. This role involves enhancing customer engagement, executing marketing strategies, and driving business growth. Ideal candidates will have strong experience with digital marketing platforms and marketing automation. Competitive pay and benefits offered.

Qualifications

• 5+ years of experience with digital marketing platforms.
• Proven ability to design and execute marketing automation campaigns.
• Salesforce Marketing Cloud Administrator and/or Email Specialist certification preferred.

Responsibilities

• Manage and optimize marketing automation processes.
• Collaborate with marketing, sales, and IT teams.
• Monitor campaign performance and provide actionable insights.

Skills

Digital marketing tactics

Data analysis

CRM best practices

Marketing automation

Collaboration

Education

Bachelor’s degree in Marketing, IT, Business, or related field

Tools

Salesforce Marketing Cloud

SQL

Marketing Cloud Intelligence

Job description

Join to apply for the Salesforce Marketing Cloud Specialist role at Gesa Credit Union

Join to apply for the Salesforce Marketing Cloud Specialist role at Gesa Credit Union

This range is provided by Gesa Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.75/hr - $57.62/hr

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Role Summary:

The Salesforce Marketing Cloud Specialist will manage and optimize our Marketing Cloud platform. This role will be critical in executing our marketing strategies, enhancing customer engagement, and driving business growth. The ideal candidate will possess a strong understanding of Marketing Cloud functionalities, proven experience in campaign execution and automation, and a passion for leveraging data to improve marketing effectiveness.

What You Will Be Doing:

• Develop, maintain, and optimize marketing automation processes including workflows and email templates
• Partner with Marketing Strategy leads to design, streamline, and optimize SFMC journeys, including building and filtering audiences
• Collaborate with marketing, sales, and IT teams for seamless data integration and campaign execution
• Drive integrated experiences across channels with personalization, dynamic content, and behavioral triggers; recommend optimizations for journey logic and personalization
• Create and manage dynamic audience segments using SFMC Audience Builder. Use SQL and data extensions to refine audience criteria, document audience logic and segmentation rules
• Manage technical aspects of Salesforce Marketing Cloud, including configuration and troubleshooting
• Test campaign logic, segmentation, content, and design to ensure well managed deployments
• Partner with analytics teams to ensure strategies and campaigns are directly connected to tangible, business outcomes
• Monitor campaign performance, analyze results, and provide actionable insights to optimize future marketing efforts
• Introduce and lead implementation of SMS touchpoints within campaigns
• Establish proactive data retention practice and ensure ongoing oversight
• Provide training and support to internal users on Salesforce Marketing Cloud functionalities

About You:

• Strong command of digital marketing tactics, marketing automation principles, data analysis, segmentation, and CRM best practices
• Understanding of data management principles and experience with data extensions, segmentation, and SQL
• Excellent analytical and problem-solving skills with the ability to interpret data and provide actionable insights
• Excellent communication and interpersonal skills; able to collaborate effectively with cross-functional teams
• Attention to detail and capable of handling multiple projects while meeting deadlines effectively
• Familiarity with email marketing best practices, deliverability and CAN-SPAM regulations
• Ability to stay current with industry trends and best practices

What You Will Need:

• Bachelor’s degree in Marketing, IT, Business, or related field, or equivalent work experience required
• Minimum of five (5) years of experience with digital marketing platforms, including CRM and marketing automation
• Proven ability to design, build, and execute complex marketing automation campaigns using Email Studio, Automation Studio, and Journey Builder
• Salesforce Marketing Cloud Administrator and/or Email Specialist certification preferred; advanced degrees or certifications in digital marketing or data analytics are a plus
• Extensive hands-on experience with Salesforce Marketing Cloud; experience with Marketing Cloud Intelligence (formerly Datorama) is a plus
• Knowledge of Salesforce Financial Services Cloud objects such as Contact, Account, Lead, Opportunity, and Campaigns
• Familiarity with AMPscript, SSJS, and REST/SOAP APIs is a plus
• Financial services/credit union experience preferred
• Some travel required for training, job duties, and career development
• Valid Driver’s License required

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Paid Time Off to Volunteer in the Community
• Rewards and Recognition Programs

Salary Ranges:

Tukwila, WA: $38.41 - $57.62

Spokane, WA: $31.75 - $47.62

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at [phone] or [e-mail] to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Advertising, and Information Technology

• Industries

  Marketing Services, Internet Marketplace Platforms, and Market Research

Referrals increase your chances of interviewing at Gesa Credit Union by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Student loan assistance

Disability insurance

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