Salesforce Marketing Cloud Engineer - Financial Services

Accenture PLC; New York (NY); On-site; USD 123,000 - 302,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a cross-functional Marketing Cloud Engineer in New York to lead technical delivery for Financial Services clients, focusing on Salesforce Marketing Cloud, Data Cloud, and identity resolution. You will design and optimize customer journeys, implement data integrations, and drive AI-enabled marketing initiatives.

The role demands 8+ years in MarTech/CRM architecture with at least 5 years in SFMC leadership within a consulting or agency setting, plus a strong foundation in data

Qualifications

• Minimum of 8 years of MarTech, CRM, or digital experience architecture.
• Minimum of 5 years of experience with Salesforce Marketing Cloud leading technical delivery in a consulting or agency environment.
• Minimum of 3 years of experience designing and governing Customer Data Platform solutions, including identity resolution, unified customer profiles, and real-time activation.

Responsibilities

• Marketing Cloud Solution Delivery – build and configure Salesforce Marketing Cloud solutions for acquisition, engagement, retention, and servicing journeys.
• Campaign & Journey Development – design multi-channel campaigns, journeys, automations, and personalized communications.
• Data & Integration Engineering – implement integrations between Marketing Cloud, Data Cloud, CRM, and external systems.
• Personalization & Customer Intelligence – develop audience segmentation, identity resolution, and tracking for personalization.
• Platform Operations & Optimization – support MC administration, automation, performance tuning, and release management.
• AI & Innovation Enablement – leverage Data Cloud, Agentforce, Generative AI to enhance marketing effectiveness.

Skills

MarTech architecture

Salesforce Marketing Cloud

Data integration

Identity resolution

Automation & customer journeys

Education

Bachelor's degree in Computer Science or Engineering

Associate's degree with 6+ years work experience

Tools

Data Cloud

Agentforce

Salesforce

Job description

About Accenture

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74billion in FY26 revenue. Visit us at accenture.com.

Who You Are:

You are a cross‑Financial Services skilled senior Marketing Cloud Engineer within Accenture’s Financial Services Salesforce Business Group practice. You build and optimize customer engagement solutions that connect data, marketing, and technology to deliver personalized experiences across banking, capital markets, insurance, payments, and wealth management organizations. You have deep expertise in Salesforce Marketing Cloud and understand how to leverage Data360, CRM, customer data platforms, integrations, and automation to create scalable, data‑driven marketing capabilities. You thrive in environments where personalization, customer journeys, regulatory requirements, and business outcomes intersect. You are equally comfortable configuring journeys, building automations, integrating data sources, troubleshooting production issues, and collaborating with marketers, architects, developers, and business stakeholders. You bring a continuous improvement mindset and are passionate about helping clients modernize customer engagement through AI, automation, and digital experiences.

The Work:

• Marketing Cloud Solution Delivery – Build and configure Salesforce Marketing Cloud solutions that support customer acquisition, engagement, retention, and servicing journeys for Financial Services clients.
• Campaign & Journey Development – Design, develop, and optimize multi‑channel campaigns, customer journeys, automations, and personalized communications using Marketing Cloud capabilities.
• Data & Integration Engineering – Implement integrations between Marketing Cloud, Data Cloud, CRM platforms, and external systems to enable customer 360 and personalized experiences.
• Personalization & Customer Intelligence – Develop audience segmentation, identity resolution, tracking, and personalization capabilities that improve customer engagement and business outcomes.
• Platform Operations & Optimization – Support Marketing Cloud administration, automation, performance tuning, release management, and continuous improvement initiatives.
• AI & Innovation Enablement – Leverage Data Cloud, Agentforce, Generative AI, and emerging Salesforce capabilities to enhance marketing effectiveness and accelerate value realization.

What You Need:

• Minimum of 8 years of MarTech, CRM, or digital experience architecture.
• Minimum of 5 years of experience with Salesforce Marketing Cloud leading technical delivery in a consulting or agency environment.
• Minimum of 3 years of experience designing and governing Customer Data Platform solutions, including identity resolution, unified customer profiles, and real‑time activation.
• Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience.
• If Associate’s Degree, must have minimum 6 years work experience.

Bonus Points:

• Salesforce Financial Services Cloud or equivalent Financial Services CRM platforms and their use cases.
• Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi‑workstream programs.
• Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Financial Services contexts.
• Salesforce Certified Data Cloud Consultant, Agentforce Specialist, or AI Associate.
• Strong foundation in data architecture: modeling, integration patterns, API design, and cloud platforms (AWS, GCP, Azure).
• Experience managing technical delivery across onshore/offshore distributed teams.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/06/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $132,500 to $302,400 Colorado $132,500 to $261,300 Connecticut $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maine $112,900 to $222,500 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York $122,700 to $302,400 New Jersey $141,100 to $302,400 Ohio $122,700 to $241,900 Virginia $122,700 to $278,200 Washington $141,100 to $278,200.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement.

Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture