Salesforce Functional Architect Manager - Insurance

Accenture PLC; Chicago (IL); On-site; USD 87,000 - 230,000; Full time

Job summary

Accenture in Chicago, IL is seeking a skilled Functional Solution Architect within our Financial Services Salesforce group to translate strategic designs into deliverable architecture across multiple workstreams, data clouds, and integrations. You will own architecture documents and ensure alignment with client expectations.

You will lead design sessions, collaborate with senior architects and delivery teams, and drive architectural decisions that enable AI-enabled insurance programs and

Qualifications

• Minimum of 5 years of Salesforce delivery experience across functional and technical roles.
• Minimum of 3 years in Agile, hybrid, or Scrum delivery.
• Minimum of 3 years supporting Insurance clients.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Design end-to-end solution design across data model, integration patterns, security, and platform configuration.
• Lead technical workstreams, code reviews, and deployment governance.
• Guide and mentor technical leads; support pre-sales and architecture sections of proposals.

Skills

Salesforce delivery

Agile delivery

Insurance clients

Solution architecture

Education

Bachelor's degree

Tools

Salesforce Data 360

Agentforce

FS CRM

Job description

We Are: About Accenture

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

Who You Are:

You are an Insurance skilled Functional Solution Architect within Accenture’s Financial Services Salesforce Business Group practice, operating at the layer between architecture and execution. You translate what senior architects design into what delivery teams build — owning solution design documents, leading technical workstreams, and making sure the architecture holds through the full program lifecycle. You are fluent in Salesforce Data 360, Agentforce, and FS CRM platforms. You thrive in complexity: multi-workstream programs, distributed teams, and client environments where the data is messy, the timelines are tight, and the architecture decisions matter. You bring clarity to ambiguous technical problems and lead junior team members without waiting to be asked.

The Work:

Solution design support — under the guidance of a senior Solution Architect or Technical Architect, support end-to-end solution design across assigned workstreams, including data model, integration patterns, security model, and platform configuration; keep SDDs, architecture decision records, and data flow diagrams current throughout delivery Agentforce & AI delivery — own technical design and build for Agentforce use cases across active Insurance programs Integration delivery — design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make architecture tradeoffs across middleware options (MuleSoft, REST/SOAP, Salesforce Connect) Bridge function — serve as the connective layer between functional requirements and technical delivery; align architects, developers, and client stakeholders on design decisions and scope boundaries Technical leadership — lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies; escape proactively Team development — guide and mentor technical leads and set technical standards across the team Personal development — Actively pursue Salesforce certifications relevant to the SA career path and contribute to practice development through documentation of lessons learned and reusable assets Pre-sale contribution — support estimation, scoping, and staffing conversations during pursuit phases; contribute to architecture sections of RFP responses and orals Practice contribution — support the building of accelerators, methodology assets, and Insurance-specific AI use case patterns that scale across the practice.

What You Need:

Minimum of 5 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work. Minimum of 3 years of experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort operating in sprint-based delivery environments. Minimum of 3 years of experience supporting Insurance clients. A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience).

Bonus Points:

Experience contributing to at least 1 full-lifecycle Salesforce implementation in a functional, technical, or hybrid role. Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect) designation. Familiarity with Salesforce Financial Services Cloud (FSC) — either through direct project exposure, self-study, or certification pursuit. Salesforce certifications relevant to the SA path: Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder. Exposure to integration concepts and tools (e.g., REST/SOAP APIs, MuleSoft, Salesforce Connect) sufficient to participate in integration design discussions. Experience working with AI/ML tools or platforms (e.g., Salesforce Einstein, Agentforce, or generative AI tools) and an emerging understanding of how AI capabilities can be applied within Salesforce solutions. Experience working across both functional configuration and technical development on the same engagement — comfort moving between both lanes. Previous experience in a consulting or professional services environment, even at a junior level. Multi-shore delivery experience or comfort working across distributed teams and time zones. An active interest in growing toward the Solution Architect career path, evidenced by certification progress, internal contributions, or self-directed learning.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/08/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture RoleLocationAnnualSalaryRangeCalifornia$94,400to$266,300Colorado$94,400to$230,000Connecticut$94,400to$230,000DistrictofColumbia$100,500to$245,000Illinois$87,400to$230,000Maine$80,400to$196,000Maryland$94,400to$230,000Massachusetts$94,400to$245,000Minnesota$94,400to$230,000NewYork$87,400to$266,300NewJersey$100,500to$266,300Ohio$87,400to$213,000Virginia$87,400to$245,000Washington$100,500to$245,000.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO andAffirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Companywillnot discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as apart oftheir essentialjob functions cannot disclose the pay of other employees or applicantstoindividuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge,(b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with theCompany’slegal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los AngelesCounty upon being hired for this position, please clickhere for additional important information. Please read Accenture’sRecruitingandHiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. Withus, you’ll continue to learn and grow so you can advanceinyourcareer. Your personal dreams and ambitions arejustasimportanttous; that’s whyweoffersupportanywaywecan—whenyouthrive,weall thrive. Exploreyournext step at Accenture Belong. Grow. Thrive. Join agreatplacetoworkforreinventorswhodrive meaningful changeforourclients, communities, andtheworld. Wo rld. Exploreyournext stepatAccenture