Salesforce & Marketing Cloud Account Engagement Administrator (REMOTE)

EnerSys; Pennsylvania; Remote; USD 89,000 - 115,000; Full time

Job summary

An innovative company is seeking a Salesforce & Marketing Cloud Account Engagement Administrator to enhance sales and marketing operations. This role involves configuring Salesforce, managing Pardot integrations, and training users to ensure effective use of CRM tools. The ideal candidate will have strong technical expertise and a passion for fostering teamwork and skill development. Join a dynamic environment where your contributions will drive impactful marketing campaigns and support lead management processes. This is a fantastic opportunity to leverage your skills and make a significant difference in a forward-thinking organization.

Benefits

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K plan

Tuition reimbursement

Employee stock purchase plan

Qualifications

• 1+ years as a Salesforce Certified Administrator.
• Expertise in Pardot automation and Salesforce integration.

Responsibilities

• Configure and customize Salesforce objects and flows.
• Lead training sessions and create instructional materials.

Skills

Salesforce Marketing Cloud

Pardot

CRM Knowledge

Problem-Solving

Communication Skills

Analytical Skills

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office Suite

Job description

Salesforce & Marketing Cloud Account Engagement Administrator (REMOTE)

Join to apply for the Salesforce & Marketing Cloud Account Engagement Administrator (REMOTE) role at EnerSys.

EnerSys is a global leader in stored energy solutions for industrial applications, with over thirty manufacturing and assembly plants worldwide, serving over 10,000 customers in more than 100 countries. Our headquarters are in Reading, PA, USA, with regional offices in Europe and Asia. We offer a comprehensive range of motive power and energy systems, complemented by extensive services and systems, backed by over 100 years of battery experience. EnerSys is the power/full solution for stored DC power products.

What We’re Offering

• Paid time off and holidays
• Medical, dental, and vision insurance
• Life insurance, short/long-term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• 401K plan
• Culture: We value excellence, innovative technology, and fostering long-lasting relationships with stakeholders, co-workers, and customers. We promote teamwork, engagement, and skill development through training.

Compensation Range: $89,500 - $115,000. Compensation varies based on experience, education, skills, and location.

Job Purpose

We seek a skilled Salesforce / Marketing Cloud Account Engagement (Pardot) Administrator to enhance our sales and marketing operations. The ideal candidate will have technical expertise, CRM and marketing automation knowledge, and the ability to train non-technical users. This role ensures seamless integration, automation, and data flow between Salesforce and Pardot, supporting lead management, sales enablement, and marketing campaigns.

Must Have

Experience with Salesforce Marketing Cloud Account Engagement (Pardot) is essential.

Responsibilities

Salesforce CRM (50%)

• Configure and customize Salesforce objects, flows, fields, page layouts, record types, dashboards, and reports.
• Maintain security through profiles, roles, and permission sets.
• Design reports for decision-making and process improvement.
• Ensure data quality and governance.
• Test, validate, and document Salesforce modifications.
• Gather requirements across the organization, including sales and customer service teams.

Salesforce and Pardot Automation & Integration (25%)

• Manage Pardot sync with Salesforce objects.
• Align user permissions and data flow.
• Identify and resolve data sync issues.
• Configure API connections.
• Develop ROI and campaign reports; utilize advanced analytics tools.

Training & Instructional Skills (25%)

• Lead training sessions and workshops.
• Create training materials and tutorials.
• Gather user feedback and measure competency.
• Build relationships with sales teams to promote adoption.

Additional Skills

• Self-starter with problem-solving skills.
• Excellent communication skills, able to explain technical concepts clearly.
• Active listening and adaptability to different learning styles.
• Strong analytical skills and attention to detail.
• Time management and organizational skills.
• Proficiency with Microsoft Office Suite.

Qualifications

Required:

• At least 1 year of experience as a Salesforce Certified Administrator.
• Expertise in Pardot automation and Salesforce-Pardot integration.
• Bachelor's degree or equivalent experience.

Preferred:

• Salesforce Advanced Administrator Certification.
• 2+ years of Salesforce administration experience.
• Experience with Salesforce Service Cloud and Field Service Lightning.
• Training experience.

Language Skills: English.

Certificates: Salesforce Administrator Certification required.

Additional Details

• Travel: 10%.
• Work environment: Office setting with minimal physical demands.

We are committed to equal employment opportunity and prohibit discrimination based on race, color, religion, age, sex, national origin, disability, or other protected characteristics.