Salesforce Implementation Consultant

Shelby American, Inc.; Philadelphia (Philadelphia County); Remote; USD 62,000 - 67,000; Full time

Job summary

Join a passionate team dedicated to leveraging technology for social impact as a Salesforce Implementation Consultant. This remote position offers you the chance to collaborate with nonprofit clients, customizing and deploying Salesforce solutions tailored to their needs. You will play a pivotal role in enhancing their operational efficiency through innovative technology applications. With a strong emphasis on work-life balance, you'll enjoy the flexibility of remote work while contributing to meaningful projects that make a difference in the community. If you're looking to make an impact while advancing your career, this opportunity is for you.

Benefits

90% medical benefits coverage

15 days Paid Time Off

11 Paid Holidays

IRA Matches up to 3%

Employer-paid life insurance

Remote and Hybrid work options

Qualifications

• Experience as a Salesforce Implementation Consultant or similar role.
• Strong understanding of Salesforce configuration and automation.

Responsibilities

• Consult with clients to understand their business needs and customize Salesforce solutions.
• Migrate data from legacy systems and ensure data integrity.

Skills

Salesforce Implementation

Salesforce Cloud Services

Salesforce Configuration

Communication Skills

Project Management

Data Migration

Customization and Automation

Tools

Salesforce

AppExchange

Job description

Our Mission - Leverage Technology to Advance Social Impact.

We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology.

Summary of Position

As a Salesforce Implementation Consultant, you’ll collaborate with clients to understand their business needs, customize and deploy Salesforce instances, design and implement solutions within Salesforce for Nonprofits, provide ongoing support, and work closely with web development partners on custom Salesforce integrations.

• This is a Remote Position
• Tech Impact Headquarters - Philadelphia, PA
• Full-Time / Permanent / Exempt / At Will-Position
• Salary Range – 62K – 67K - Salary Commensurate to your Experience

Requirements

Duties and Responsibilities

• Consult with clients to understand their business needs, challenges, and goals.
• Customize new Salesforce instances and support existing instances.
• Design, configure, and implement Salesforce solutions mainly within Salesforce for Nonprofits.
• Collaborate with business analysts and architects on developing data dictionaries and ERDs.
• Migrate data from legacy systems to Salesforce and ensure data integrity.
• Conduct audits and evaluate existing instances prior to adoption in the support cycle.
• Identify opportunities for improvement and recommend new features and functionalities.
• Implement and support automation workflows to streamline business processes.
• Integrate Salesforce with third-party applications to extend functionality.
• Develop and deliver comprehensive training programs for administrators and end-users.
• Document all configurations, processes, and procedures.
• Provide ongoing support and guidance to ensure successful user adoption.
• Quickly respond to and facilitate the completion of customer support requests.
• Manage project timelines, budgets, and resources effectively.

Essential Skills

• Experience as a Salesforce Implementation Consultant or similar role.
• Proven experience with Salesforce Cloud services.
• Strong understanding of Salesforce configuration, customization, and automation.
• Excellent communication, collaboration, and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• AppExchange Applications: Managed Packages install and configuration.

Preferred Skills

• Experience with Salesforce for nonprofits.
• Experience with data migration best practices.
• Experience customizing and managing Experience Cloud/Communities, force.com, or other front-end experiences in Salesforce.
• Experience or understanding working with web development partners on custom integrations with Salesforce.
• Salesforce Trailblazer Badges or other certifications.

Benefits of Working for Tech Impact

• We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses.
• Paid Time Off - 15 days accrued in the first year.
• 11 Paid Holidays.
• IRA Matches up to 3% of gross salary.
• Employer-paid life insurance benefit.
• We offer both Remote and Hybrid positions.
• Our organization allows everyone to learn and grow to make a difference.

Applying For This Role

When applying to this role, please submit a cover letter, resume, references, and samples or links to your portfolio site.

• Cover letters are important to us. You must complete a cover letter describing why you think you are qualified for this role and how your experience makes you an outstanding candidate. Applications without cover letters will not be considered.
• Also, please be patient. Our screening process takes longer than most other employers’—but we’re worth the wait. We want to be sure that anyone we hire is a perfect fit for the organization and associate, so our process is thorough.

Tech Impact Employment Policy

As an equal-opportunity employer, Tech Impact values a diverse, inclusive workforce, and we provide equal employment opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements.

ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Requires the ability to use a computer and other office-related equipment. Requires the ability to sit for extended periods of time, stand, stoop, crawl, and lift up to 50 lbs. May require local and regional travel.