Salesforce Engagement Manager

Capgemini; Omaha (NE); Hybrid; USD 118,000 - 224,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan

Life and disability insurance

Employee assistance program

Job summary

Capgemini is hiring Salesforce Engagement Manager who will serve as the primary point of contact for client business and technology leadership. This role is hybrid and requires local or relocation to Omaha, NE.

You will lead end-to-end delivery of Salesforce and data platform initiatives, build trusted executive relationships, and coordinate across architects, analysts, and developers while managing budgets, risks, and timelines to deliver business value.

Qualifications

• 10+ years of program, project, or engagement management experience.
• 5+ years leading Salesforce transformation programs.
• Experience managing multi-million-dollar enterprise technology initiatives.
• Experience with transportation, logistics, railroad, or industrial clients preferred.
• Strong executive stakeholder management and communication skills.

Responsibilities

• Lead end-to-end delivery of Salesforce and data platform initiatives.
• Build trusted relationships with executive stakeholders and run governance meetings.
• Manage scope, budgets, risks, and change controls across teams.
• Coordinate across Solution Architects, BAs, Enterprise Architects, developers, and partners.
• Ensure alignment of business objectives with technical implementation and user adoption.

Skills

Program delivery

Executive leadership

Stakeholder mgmt

Governance

Budget mgmt

Team leadership

Salesforce

Tableau

Data Cloud

Analytics

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Data Cloud

Tableau

Job description

# Salesforce Engagement ManagerChicagoApply for this job* Permanent* Experienced Professionals* Delivery Excellence* ID 591207-en\\_USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.## LocationLocal or relocation to Omaha,NE is required## About the job you're consideringCapgemini is hiring Salesforce Engagement Manager who will serve as the primary point of contact for client business and technology leadership. T**his role is hybrid and requires local or relocation to Omaha, NE.**## Your role* **Program Delivery Leadership Lead end-to-end delivery of Salesforce and data platform initiatives.*** **Build and maintain trusted relationships with executive stakeholders.*** Facilitate steering committees, executive status reviews, and governance meetings.* Manage stakeholder expectations, escalations, risks, and decision-making processes.* Coordinate activities across Solution Architects, Business Analysts, Enterprise Architects, developers, and external partners.* Manage project plans, schedules, milestones, budgets, and resource allocations. Ensure alignment between business objectives and technical implementation.* Team Leadership Direct multidisciplinary teams across Salesforce, Data Cloud, Tableau, and integration domains.* Provide coaching, guidance, and oversight to delivery teams.* Drive accountability for deliverables, timelines, and quality outcomes.* Foster collaboration across business and technical stakeholders. Governance & Financial Management Track project financials, forecasting, and resource utilization.* Manage scope, change requests, and contractual commitments.* Monitor program health through KPIs, dashboards, and executive reporting.* Identify and mitigate delivery risks before they impact project outcomes.* Quality & Transformation Oversight Ensure adherence to Salesforce and enterprise architecture best practices.* Support data governance, adoption, and organizational change management initiatives.* Drive continuous improvement across delivery processes and operating models.* Ensure successful deployment, user adoption, and business value realization.## Your skills & experiences* 10+ years of program, project, or engagement management experience.* 5+ years leading Salesforce transformation programs.* Experience managing multi-million-dollar enterprise technology initiatives.* Experience working with transportation, logistics, railroad, or industrial clients is preferred.* Salesforce Expertise Strong understanding of: **Salesforce Sales Cloud Salesforce Service Cloud Salesforce Data Cloud Tableau Analytics Integration architectures** and enterprise ecosystems* Leadership Skills Executive stakeholder management.* Strong communication and presentation abilities.* Conflict resolution and negotiation skills.* Risk and issue management. Cross-functional team leadership.* Executive stakeholder satisfaction.* Budget and forecast accuracy.* User adoption and business value realization.* Delivery quality and reduction of critical production issues.* Achievement of transformation objectives and operational improvements.* Typical Deliverables Executive status reports* Program roadmap and release plans Risk and issue logs* Governance materials Resource and financial forecasts Steering committee presentations* Transformation and adoption plans**Preferred Certifications** Salesforce Certified Administrator, Salesforce Business Analyst Certification, Salesforce Application Architect (preferred), PMP (Project Management Professional), SAFe Agilist or equivalent, Agile certificationThe base compensation range for this role in the posted location is: $117,930 - $223,591Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.