Salesforce COE Leader - Life Sciences

Capgemini; Burlington (MA); On-site; USD 166,000 - 265,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401(k) retirement plan

Life and disability insurance

Employee assistance program

Job summary

Capgemini Burlington, MA seeks a Salesforce COE Leader for Life Sciences to drive architecture, delivery oversight, and pre-sales pursuits across pharma, biotech, and medical device engagements. You own the solution narrative and ensure technical integrity of what is sold.

You will mentor delivery architects, lead workshops, partner with sales, and shape repeatable assets and methodologies. Requires 10+ years in Salesforce, regulated environments, and executive communication.

Qualifications

• Over 10 years in Salesforce with consulting or delivery experience.
• Deep Life Sciences industry experience (pharma/biotech/devices).
• Proven architecture across Health/Life Sciences, Sales, Service, and Data Clouds.
• Strong pre-sales leadership and client-facing solutioning.

Responsibilities

• Lead solutioning, architecture, and estimation for Life Sciences pursuits.
• Own the technical and solution narrative across RFPs, proposals, and oral briefs.
• Partner with sales on pipeline development and deal shaping.
• Build SOWs, delivery approaches, and staffing models that are feasible.
• Run client discovery workshops and advisory sessions; translate needs to Salesforce solutions.
• Provide architectural governance and quality assurance across engagements.
• Mentor delivery architects and leads; resolve cross-engagement issues.

Skills

Salesforce architecture

Life Sciences domain

Health Cloud

Sales Cloud

Service Cloud

Data Cloud

Pre-sales leadership

Delivery governance

GxP & CSV know-how

Salesforce certifications

Executive communication

Job description

# Salesforce COE Leader - Life SciencesBurlingtonApply for this job* Permanent* Experienced Professionals* Delivery Excellence* ID 510230-en\\_GBChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.## LocationOpen to consider candidates from Boson,MA, Chicago, IL, Atlanta, GA, Dallas, TX## About the role you're consideringSalesforce leader for the Life Sciences portfolio. Drives pre-sales pursuits end to end and provides delivery oversight across active Life Sciences engagements. Owns the solution narrative in front of clients, the technical integrity of what is sold, and the quality of what is delivered. Carries both a bookings orientation and a billable delivery oversight orientation.## Your role• Lead solutioning, architecture, and estimation for Life Sciences pursuits. • Own the technical and solution narrative across RFP responses, proposals, and orals. • Partner with sales teams on pipeline development, qualification, and deal shaping. • Build SOWs, delivery approaches, and staffing models that are accurate and deliverable. • Run client discovery workshops and advisory sessions; translate business needs into Salesforce solutions. • Develop and maintain Salesforce seller relationships in Life Sciences to advance pursuits. • Provide architectural governance and quality assurance across Life Sciences engagements. • Serve as senior escalation point for delivery, risk, and solution integrity. • Validate that delivery teams execute against the sold solution, scope, and estimate. • Mentor delivery architects and leads; resolve cross-engagement technical issues. • Build reusable assets, accelerators, and methodologies tailored to Life Sciences. • Develop point-of-view and thought leadership for the sector. • Grow Life Sciences capability through recruiting, mentoring, and capability planning. • Maintain current expertise across the Salesforce Life Sciences product roadmap.## Your skills and experiences• 10+ years in the Salesforce ecosystem in consulting or delivery roles. • Deep Life Sciences industry experience (pharma, biotech, and/or medical devices). • Proven solution architecture across relevant clouds: Health Cloud / Life Sciences Cloud, Sales Cloud, Service Cloud, Data Cloud. • Demonstrated pre-sales leadership: RFPs, proposals, estimation, and client-facing solutioning. • Delivery leadership at program scale: governance, quality assurance, and risk management. • Working knowledge of regulated environments — GxP, 21 CFR Part 11, computer system validation (CSV). • Active Salesforce certifications (Application and/or System Architect track). • Strong executive communication and the ability to lead the room with senior client stakeholders.Nice to Have • Veeva experience, including Veeva-to-Salesforce migration or coexistence. • Agentforce and applied AI on the Salesforce platform. • Data Cloud architecture (zero-copy, federation, harmonization). • MuleSoft or enterprise integration design. • Salesforce Life Sciences industry credentials or accreditations.The base compensation range for this role in the posted location is: $165,520 - $265,200Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.