Salesforce Developer III (US)

PointClickCare; United States; Remote; USD 132,000 - 140,000; Full time

Job summary

An established industry player in healthcare technology is seeking a dynamic Salesforce Developer III to join their innovative team. This role focuses on collaborating with internal partners to define and develop system requirements while leading the charge in creating customized Salesforce solutions. With a commitment to continuous improvement and a supportive culture, you will thrive in an environment that values your contributions and empowers you to make a significant impact on healthcare across North America. If you are passionate about leveraging technology to enhance care delivery, this opportunity is perfect for you.

Benefits

Benefits starting from Day 1

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition

Qualifications

• 5+ years experience as Salesforce Developer in a SaaS environment.
• Salesforce Administrator and Platform Developer certifications required.

Responsibilities

• Collaborate with analysts to validate business requirements and develop scalable solutions.
• Design and maintain customized solutions in Salesforce and provide technical support.

Skills

Salesforce Development

Apex Programming

JavaScript

VisualForce

Cross-functional Collaboration

Technical Documentation

Education

University degree or College diploma

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce Revenue Cloud

BillingPlatform

Job description

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Must be located in the United States for role eligibility

Position Summary: Salesforce Developer III

Reporting to the Senior Manager of Technical Delivery, the Salesforce Developer III plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.

The Salesforce Developer III will be responsible for aiding the process of defining and developing the system requirements of our internal business partners. The Salesforce Developer III will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.

The role will focus heavily on cross-functional collaboration, Salesforce and related apps configuration/customization, and internal business unit consulting; a continuous-improvement mindset and a positive, supportive personality is essential to the success of this role.

Key Responsibilities:

1. Collaborate with the Business Analysts and Application Analysts to validate business requirements, considerations (security, scalability, limits), and determine when to use declarative versus programmatic methods adhering to Salesforce best practices.
2. Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements.
3. Design, configure and build customized solutions in Salesforce Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, BillingPlatform and other integrated Salesforce apps.
4. Maintain code documentation and write / maintain test classes for all custom development.
5. Perform technical support processes and activities for the implementation of new or existing applications.
6. Evaluate new products and services to judge their suitability for use.
7. Preliminary research and investigation of software and technologies.
8. Provide long term design guidance to ensure a healthy Salesforce environment in the future.
9. Coach and mentor peers on Salesforce development best practices.

Your Key Strengths:

1. University degree or College diploma.
2. Salesforce Administrator certification.
3. Salesforce Platform App Builder certification.
4. Salesforce Platform Developer I certification.
5. 5+ years’ experience as Salesforce Developer in a SaaS or Technical Work environment.
6. Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management.

Bonus Skills:

1. Kantata experience is a major asset.
2. Revenue Cloud, CPQ, Netsuite, and EHR work experience (Highly preferred not required).
3. Proven business process acumen.
4. Proficient in Apex, JavaScript, and VisualForce.
5. Demonstrating strong written and verbal communication.
6. Collaborating across multiple internal teams.
7. Demonstrating organization, time management, and multi-tasking skills.
8. Communicating with technical and non-technical audiences.
9. Salesforce Platform Developer II Certification (preferred).

Salary: $132,000 - $140,000 a year

US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $132,000 - $140,000 + 12.5% Performance Based bonus + benefits!

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Non-overtime eligible. 15% yearly travel to Toronto HQ. Passport Required.

PointClickCare Benefits & Perks:

• Benefits starting from Day 1!
• Retirement Plan Matching.
• Flexible Paid Time Off.
• Wellness Support Programs and Resources.
• Parental & Caregiver Leaves.
• Fertility & Adoption Support.
• Continuous Development Support Program.
• Employee Assistance Program.
• Allyship and Inclusion Communities.
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.