Salesforce Developer III (US)

PointClickCare; United States; Remote; USD 125,000 - 135,000; Full time

Job summary

A leading healthcare technology company is seeking a Salesforce Developer III to enhance internal systems and collaborate with business analysts. The role requires extensive experience with Salesforce, deep understanding of its ecosystem, and strong communication skills to enable project success. This position offers a competitive salary and a vibrant company culture, focusing on impactful work in healthcare.

Benefits

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Employee Recognition

Qualifications

• Salesforce certifications including Administrator and Platform App Builder required.
• 5+ years’ experience in Salesforce development.
• Experience in a SaaS or Technical Work environment preferred.

Responsibilities

• Collaborate with Business Analysts to validate business requirements.
• Develop and maintain Apex classes and triggers to extend Salesforce.
• Coach and mentor peers on Salesforce development best practices.

Skills

Salesforce.com Sales & Service Cloud

Apex

JavaScript

VisualForce

Collaboration

Education

University degree or College diploma

Job description

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Must be located in the United States for role eligibility

Position Summary: Salesforce Developer III

Reporting to the Senior Manager of Technical Delivery, the Salesforce Developer III plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.

The Salesforce Developer III will be responsible for aiding the process of defining and developing the system requirements of our internal business partners. The Salesforce Developer III will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.

The role will focus heavily on cross-functional collaboration, Salesforce and related apps configuration/customization, and internal business unit consulting. A continuous-improvement mindset and a positive, supportive personality are essential to the success of this role.

Key Responsibilities:

1. Collaborate with the Business Analysts and Application Analysts to validate business requirements, considerations (security, scalability, limits), and determine when to use declarative versus programmatic methods adhering to Salesforce best practices.
2. Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements.
3. Design, configure and build customized solutions in Salesforce Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, BillingPlatform and other integrated Salesforce apps.
4. Maintain code documentation and write / maintain test classes for all custom development.
5. Perform technical support processes and activities for the implementation of new or existing applications.
6. Evaluate new products and services to judge their suitability for use.
7. Conduct preliminary research and investigation of software and technologies.
8. Provide long-term design guidance to ensure a healthy Salesforce environment in the future.
9. Coach and mentor peers on Salesforce development best practices.

Your Key Strengths:

• University degree or College diploma
• Salesforce Administrator certification
• Salesforce Platform App Builder certification
• Salesforce Platform Developer I certification
• 5+ years’ experience as Salesforce Developer in a SaaS or Technical Work environment
• Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management

Bonus Skills:

• Kantata experience is a major asset
• Revenue Cloud, CPQ, Netsuite, and EHR work experience (Highly preferred, not required)
• Proven business process acumen
• Proficient in Apex, JavaScript, and VisualForce
• Strong written and verbal communication skills
• Ability to collaborate across multiple internal teams
• Organization, time management, and multi-tasking skills
• Ability to communicate technical and non-technical applications and customizations effectively
• Salesforce Platform Developer II Certification (preferred)

$125,600 - $135,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $125,600 - $135,000 + 12.5% Performance-Based bonus + benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Non-overtime eligible. 15% yearly travel required. Passport required.

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PointClickCare Benefits & Perks:

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic partnership status, disability, veteran status, genetic information, or any other basis protected by law. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Please contact [e-mail] for accommodations.

When you apply, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy and for related purposes. For questions about data use or to access, correct, or delete your information, contact PointClickCare’s HR team at [e-mail].

PointClickCare is committed to Information Security. By applying, you agree to follow our security policies and procedures to protect confidential and sensitive information.