Job Title: Salesforce Data Cloud Architect
Duration: Long Term Contract
Job Summary
We are seeking an experienced Salesforce Data Cloud Architect to lead the architecture, implementation, support, and continuous enhancement of Salesforce Data Cloud (Data 360) as a scalable, secure, and governed customer data platform.
Required Skills
- 14+ years of overall IT experience with strong Salesforce Data Cloud architecture expertise.
- Hands-on experience with Salesforce Data Cloud (Data 360), including data modeling and identity resolution.
- Experience with Databricks integration and Zero-Copy Query Federation.
- Strong understanding of enterprise data governance, security, and consent management.
- Experience integrating Data Cloud with Marketing Cloud Next and Agentforce.
- Strong production troubleshooting, solution design, and technical leadership skills.
- Lead architecture, configuration, support, and enhancement of Salesforce Data Cloud (Data 360).
- Design and manage integrations using Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation.
- Manage Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution to build unified customer profiles.
- Implement data governance, security, access controls, consent management, and production support procedures.
- Collaborate with Marketing Cloud Next, Salesforce, analytics, and business teams to support audience segmentation, activation, personalization, and campaign use cases.
- Troubleshoot production issues involving data ingestion, identity resolution, segmentation, integrations, and downstream activation.
- Support Agentforce use cases by leveraging Data Cloud as a trusted customer data foundation.
- Lead solution design reviews, performance optimization, technical enhancements, and platform roadmap planning.