Salesforce Data Cloud & AI Architect Senior Manager

Socket.dev; Missouri; On-site; USD 120,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture’s Life Sciences Salesforce Business Group seeks a senior Data Cloud and AI Architect to design enterprise-scale Data Cloud, Agentforce and CRM integration solutions. You’ll own end-to-end architecture, contribute from pre‑sale through delivery, and mentor teams across multi‑year programs in pharma, biotech, and MedTech.

You will lead architecture discussions, establish standards, and shape reusable patterns while engaging with client stakeholders.

Qualifications

• Minimum of 8 years progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.
• Minimum of 4 years of experience with Data Cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns.
• Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments.
• Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns).
• Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience

Responsibilities

• Data Cloud architecture — own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clients
• Agentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design
• Data 360 strategy — define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third-party sources into actionable intelligence
• CRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams
• Pre-sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals
• Design governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs
• Team leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standards
• Practice development — contribute reusable architecture patterns, accelerators, and LS-specific AI use case frameworks to the broader practice

Skills

Salesforce architecture

Data Cloud

Agentforce/Voice AI

CRM integrations

Education

Bachelor’s degree in Computer Science or Engineering

Tools

MuleSoft

REST/SOAP

Job description

We Are:

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry‑leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we’re always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA).

Visit us here to find out more about Accenture's Salesforce practice

Who You Are:

You are a senior Data Cloud and AI Architect within Accenture’s Life Sciences Salesforce Business Group. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms — and you do it in high‑stakes environments where architecture decisions shape multi‑year client programs.

You own end‑to‑end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre‑sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review.

The Work:

• Data Cloud architecture — own end‑to‑end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real‑time activation for pharma, biotech, and MedTech clients

• Agentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi‑agent orchestration, and AI workflow design

• Data 360 strategy — define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third‑party sources into actionable intelligence

• CRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams

• Pre‑sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals

• Design governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs

• Team leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standards

• Practice development — contribute reusable architecture patterns, accelerators, and LS‑specific AI use case frameworks to the broader practice

What You Need:

• Minimum of 8 yearsof progressive Salesforce architecture experience across full‑lifecycle implementations in consulting environments

• Minimum of 4 years of experience with Data cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns

• Minimum of 1 year of Agentforce and hands‑on experience architecting Agentforce solutions, AI‑powered workflows, and/or Voice AI deployments

• Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event‑driven patterns)

• Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience

Bonus Points:

• Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and their commercial and patient‑facing use cases

• Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi‑workstream programs

• Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Life Sciences contexts

• Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation

• Salesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application Architect

• Familiarity with Veeva Vault CRM, Veeva CRM, or the Veeva‑to‑Salesforce migration landscape

• Experience with headless or composable CRM architecture patterns

• Experience managing technical delivery across onshore/offshore distributed teams

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accentureprovidesa reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 9.2.26

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

• medical
• dental
• vision
• life
• long‑term disability coverage
• 401(k) plan
• bonus opportunities
• paid holidays
• paid time off

See more information on our benefits here:

Role Location Annual Salary Range

California $132,500 to $302,400

Cleveland $122,700 to $241,900

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Maine $112,900 to $222,500

Maryland $132,500 to $261,300

Massachusetts $132,500 to $278,200

Minnesota $132,500 to $261,300

New York $122,700 to $302,400

New Jersey $141,100 to $302,400

Virginia $122,700 to $278,200

Washington $141,100 to $278,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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