Salesforce Cross Skilled Functional Architect - Financial Services

Accenture PLC; New York (NY); On-site; USD 123,000 - 302,000; Full time

Job summary

Accenture is seeking a senior Functional Solution Architect in Financial Services Salesforce practice. You translate architecture into delivery, owning solution design documents, leading technical workstreams, and ensuring architecture holds through the full program lifecycle.

You will work with Salesforce Data 360, Agentforce, and FS CRM platforms, guiding junior team members while shaping architecture decisions across multi-workstream programs.

Qualifications

• Minimum 8 years of Salesforce delivery experience with architecture or senior leadership roles.
• Minimum 5 years delivering large Salesforce programs in Financial Services.
• Minimum 3 years with Salesforce FSC or equivalent CRM in FS.
• Minimum 3 years leading delivery using Agile frameworks at program scale.
• Minimum 1 year leveraging AI/ML capabilities in advisory roles.
• Minimum 3 years supporting FS clients at senior delivery level.

Responsibilities

• Lead end-to-end solution design across workstreams including data model and integration patterns.
• Own technical design and build for Agentforce use cases in Banking, Capital Markets & Insurance programs.
• Design and implement integrations between Data Cloud, CRM, and external sources; tradeoffs with MuleSoft and Salesforce Connect.
• Bridge functional requirements and technical delivery, align stakeholders on design decisions and scope.
• Lead design sessions, code reviews, and deployment governance; manage risks and dependencies.

Skills

Solution design ownership

Agentforce & AI delivery

Integration delivery

Technical leadership

Team development

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

MuleSoft

Salesforce Connect

AI/ML capabilities (Salesforce Einstein, Agentforce)

Job description

We Are:

About Accenture

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

Who You Are:

You are a cross-Financial Services skilled Functional Solution Architect within Accenture’s Financial Services Salesforce Business Group practice, operating at the layer between architecture and execution. You translate what senior architects design into what delivery teams build — owning solution design documents, leading technical workstreams, and making sure the architecture holds through the full program lifecycle.

You are fluent in Salesforce Data 360, Agentforce, and FS CRM platforms. You thrive in complexity: multi-workstream programs, distributed teams, and client environments where the data is messy, the timelines are tight, and the architecture decisions matter. You bring clarity to ambiguous technical problems and lead junior team members without waiting to be asked.

The Work:

• Solution design ownership — lead end-to-end solution design across assigned workstreams, including data model, integration patterns, security model, and platform configuration; keep SDDs, architecture decision records, and data flow diagrams current throughout delivery
• Agentforce & AI delivery — own technical design and build for Agentforce use cases across active Banking, Capital Markets, & Insurance programs
• Integration delivery — design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make architecture tradeoffs across middleware options (MuleSoft, REST/SOAP, Salesforce Connect)
• Bridge function — serve as the connective layer between functional requirements and technical delivery; align architects, developers, and client stakeholders on design decisions and scope boundaries
• Technical leadership — lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies; escrow proactively
• Team development — guide and mentor junior architects and set technical standards across the team
• Pre-sale contribution — support estimation, scoping, and staffing conversations during pursuit phases; contribute to architecture sections of RFP responses and orals
• Practice contribution — build accelerators, methodology assets, and FS-specific AI use case patterns that scale across the practice

What You Need:

• Minimum of 8 years of progressive Salesforce delivery experience, with demonstrated tenure in solution architecture or senior platform leadership roles.
• Minimum of 5 years of experience architecting and delivering multiple large-scale, complex Salesforce programs in the Financial Services industry.
• Minimum of 3 years of experience with Salesforce Financial Services Cloud (FSC) or equivalent Financial Services CRM platforms and expertise in how these clouds are applied across varying use cases.
• Minimum of 3 years of experience leading delivery using Agile, hybrid, or scaled Agile frameworks at program scale (e.g., SAFe, multi-team Scrum) and shaping methodology decisions for the engagement.
• Minimum of 1 year of experience leveraging AI/ML capabilities (e.g., Salesforce Einstein, Agentforce, generative AI tools), including ability to advise clients on AI strategy and adoption.
• Minimum of 3 years of experience supporting Financial Services clients at a senior delivery or advisory level.
• A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience).

Bonus Points:

• Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect) designation.
• Experience operating as a functional and technical hybrid — with enough depth on both sides to design end-to-end solutions without siloing into one lane.
• Deep integration architecture experience including MuleSoft, event-driven architectures, or enterprise API strategy in complex Life Sciences environments.
• Pre-sales leadership experience including owning architecture narrative for competitive RFP responses and executive-level solution presentations.
• Relationship management experience at the Director and VP level with Financial Services clients, with a track record of building trust and repeat engagement.
• Experience building and leading high-performing, geographically distributed delivery teams at Senior Manager level or above.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/08/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $132,500 to $302,400
• Colorado $132,500 to $261,300
• Connecticut $132,500 to $261,300
• District of Columbia $141,100 to $278,200
• Illinois $122,700 to $261,300
• Maine $112,900 to $222,500
• Maryland $132,500 to $261,300
• Massachusetts $132,500 to $278,200
• Minnesota $132,500 to $261,300
• New York $122,700 to $302,400
• New Jersey $141,100 to $302,400
• Ohio $122,700 to $241,900
• Virginia $122,700 to $278,200
• Washington $141,100 to $278,200

Requesting an Accommodation

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