Salesforce - CRM Integration Specialist II (167972)

CCI- Computer Consultants International, Inc.; Madison (WI); On-site; USD 110,000 - 150,000; Full time

Job summary

DSPS in Madison, WI seeks an experienced Salesforce Security Engineer to design, develop, and secure Salesforce-based solutions supporting licensing, permitting, and inspection workflows.

You will work with Lightning Web Components, OmniStudio assets, and Einstein AI features, ensuring data privacy and compliant communications while maintaining robust security controls and CI/CD integration.

Qualifications

• Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience.
• Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce to develop custom business logic. (7+ years)
• Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for building guided, data-driven user experiences (7+ years)
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles, permission sets, security frameworks and implementations.
• Experience managing and tuning Web Application Firewalls (WAF), including rule configuration, traffic analysis, and false-positive reduction.
• Experience remediating security findings (SI2) in Salesforce environments, including reviewing and fixing vulnerable Apex, Visualforce, and Lightning code

Responsibilities

• Analyzes and defines specifications and develops Salesforce functionality that supports current and future business functions.
• Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets to deliver guided licensing, permitting, and inspection experiences.
• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.
• Understands system integrations, data management, and security.
• Follows approved life cycle methodologies, creates documentation, and performs application coding and testing. Resolves technical issues through debugging, research, and investigation.
• Communicates project updates, issues, and risks to team to ensure timelines are being maintained.
• Establishes relationships with stakeholders and project team for technical resources, architecture review, project direction, and risk management.
• Provides written work estimates for reviews and presentations.
• Actively participates in issue review and resolution meetings with business teams. Identifies areas where improvements can be made to increase performance, enhance security, or reduce complexity.
• Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforce-based applications and portals, including rule creation, tuning to reduce false positives, monitoring, and incident response.
• Leads Salesforce security remediation efforts, including tracking, prioritizing, and resolving Security Issue (SI2) findings in partnership with DOA DET security and agency stakeholders.
• Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning code review, and remediates vulnerabilities identified by static code analysis and security scans.
• Partners with the DevSecOps team to embed security scanning, code quality gates, and automated remediation workflows into CI/CD pipelines and release processes.
• Tracks productivity using Agile and Dev Sec Ops frameworks and is experienced working with project and issue management solutions.
• Serves as the lead knowledge transfer resource with vendors on project handoffs.

Skills

Salesforce Development

Lightning Web Components

Security

WAF

SI2 remediation

CI/CD security

Education

Bachelor's degree

Associate degree

Tools

Apex (Classes)

Apex Triggers

Visualforce

OmniStudio

Job description

*Candidates must be WI residents or willing to relocate to WI. Candidates will be required to provide proof of WI residency if relocating

**Interview Process: 1 round of IN-PERSON interviews (even for out of state candidates)

• MANDATORY REQUIREMENTS: Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the field or a related area.
• Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce to develop custom business logic. (7+ years)
• Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for building guided, data-driven user experiences (7+ years)
• Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt configuration
• Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS communications, and subscriber data management.
• Experience with Salesforce security configurations, including profiles, permission sets, security frameworks and implementations.
• Experience managing and tuning Web Application Firewalls (WAF), including rule configuration, traffic analysis, and false-positive reduction.
• Experience remediating security findings (SI2) in Salesforce environments, including reviewing and fixing vulnerable Apex, Visualforce, and Lightning code

Key Responsibilities

• Analyzes and defines specifications and develops Salesforce functionality that supports current and future business functions.
• Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) to deliver guided licensing, permitting, and inspection experiences.
• Designs, configures, and supports Agentforce agents and related Einstein AI capabilities, including topics, actions, prompts, and grounding data, with attention to security, data privacy, and responsible AI practices.
• Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to deliver targeted, compliant communications to licensees, applicants, and the public.
• Understands system integrations, data management, and security.
• Follows approved life cycle methodologies, creates documentation, and performs application coding and testing. Resolves technical issues through debugging, research, and investigation.
• Communicates project updates, issues, and risks to team to ensure timelines are being maintained.
• Establishes relationships with stakeholders and project team for technical resources, architecture review, project direction, and risk management.
• Provides written work estimates for reviews and presentations.
• Actively participates in issue review and resolution meetings with business teams. o Identifies areas where improvements can be made to increase performance, enhance security, or reduce complexity.
• Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforcebased applications and portals, including rule creation, tuning to reduce false positives, monitoring, and incident response.
• Leads Salesforce security remediation efforts, including tracking, prioritizing, and resolving Security Issue (SI2) findings in partnership with DOA DET security and agency stakeholders.
• Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning code review, and remediates vulnerabilities identified by static code analysis and security scans.
• Partners with the DevSecOps team to embed security scanning, code quality gates, and automated remediation workflows into CI/CD pipelines and release processes.
• Tracks productivity using Agile and Dev Sec Ops frameworks and is experienced working with project and issue management solutions.
• Serves as the lead knowledge transfer resource with vendors on project handoffs.