Salesforce Consultant

ShellBlack; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

ShellBlack is a remote Salesforce consulting firm seeking an experienced Salesforce Consultant to solve client business problems through discovery, design, and hands-on configuration on the Salesforce platform.

You'll lead discovery conversations, translate requirements into scalable solutions, and own end-to-end delivery while collaborating with a connected team across engagements. This role is fully remote for US-based professionals.

Qualifications

• Salesforce consulting experience in a client-facing setting.
• Hands-on design, configuration, and implementation of Salesforce solutions.
• At least 2 Salesforce certifications.
• Strong analytical and problem-solving skills.
• Ability to work through ambiguity independently.
• Good judgment on when to escalate or involve teammates.
• Excellent written and verbal communication.
• Accountability for deadlines and client outcomes.
• Proven track record of learning new technologies and taking initiative.
• Bachelor's degree or equivalent; US work authorization.

Responsibilities

• Lead client discovery conversations to understand processes and outcomes.
• Translate needs into scalable Salesforce solutions.
• Design, configure, automate, test, and implement Salesforce solutions.
• Partner on data migrations with field mappings and data validation.
• Evaluate requirements to identify the right solution.
• Own client work from discovery through delivery.
• Manage project priorities, timelines, budgets, and scope with independence.
• Communicate progress, risks, budgets, and next steps with clients.
• Develop estimates, recommendations, and release plans.
• Troubleshoot problems and use resources to reach solutions.
• Document work clearly for clients and consultants.
• Build trusted client relationships and contribute to team culture.

Skills

Salesforce consulting

Salesforce design

Salesforce configuration

Salesforce certifications

Analytical skills

Independent work

Judgment

Communication

Accountability

Continuous learning

Education

Bachelor's degree or equivalent

Tools

Salesforce platform

Job description

• Are you an analytical, fact-based problem solver who enjoys figuring out how things work?
• Can you take a complex client problem, ask the right questions, and translate it into a practical Salesforce solution?
• Do you enjoy both designing the solution and rolling up your sleeves to make it work?
• Are you comfortable working independently, managing your own priorities, and knowing when to pull in the expertise of others?
• Are you naturally curious - someone who keeps learning, experimenting, and finding better ways to solve problems?
• Are you looking for a remote, full-time role where your growth is driven by the expertise you build and the value you create?

If so, you may be a great fit for ShellBlack.

As a Salesforce Consultant at ShellBlack, you'll help clients solve real business problems through thoughtful discovery, solution design, and hands‑on configuration and implementation on the Salesforce platform.

We're looking for experienced Salesforce consultants who combine technical aptitude with sound judgment and strong client skills. Our best consultants are self‑directed problem solvers. They enjoy digging into complex requirements, understanding the why behind a request, and determining the best way to translate it into a scalable Salesforce solution.

You'll work independently much of the time, but never in isolation. We're one team of experienced Salesforce professionals who actively share knowledge, support one another, and tap into each other's expertise when a project calls for it. We value people who can own their work while recognizing when a better outcome comes from bringing someone else into the conversation.

What you'll do

• Lead client discovery conversations to understand business processes, challenges, requirements, and desired outcomes.
• Translate client needs into thoughtful, scalable Salesforce solutions.
• Design and build Salesforce solutions hands‑on, including configuration, automation, testing, and implementation.
• Partner with clients and technical team members throughout data migrations to confirm field mappings, document data transformation rules and logic, and validate migrated data for accuracy; data extraction, scripting, and loading are handled by other technical resources.
• Evaluate requirements critically rather than simply building what is requested - helping clients identify the right solution to the underlying problem.
• Own client work from discovery and solution design through hands‑on build, testing, and delivery.
• Manage project responsibilities, priorities, timelines, scope, budgets, and billable commitments with a high degree of independence and accountability.
• Communicate proactively with clients regarding progress, decisions, risks, scope, budgets, and next steps.
• Develop project estimates, solution recommendations, and release plans independently or in partnership with other team members.
• Troubleshoot unfamiliar problems, research possible approaches, and use available resources and modern tools thoughtfully to reach well‑reasoned solutions.
• Document work clearly so clients and fellow consultants can understand, maintain, and build upon it.
• Build trusted client relationships through technical expertise, thoughtful recommendations, integrity, and a shared investment in client success.
• Contribute to a culture of teamwork, respect, knowledge sharing, accountability, and support.

What we're looking for

Salesforce consulting experience is essential. This isn't simply a requirements‑gathering role. Our consultants are expected to understand the business problem, ask thoughtful follow‑up questions, recommend an approach, translate that approach into a Salesforce solution, and take ownership of moving the engagement forward.

Strong candidates will bring:

• Demonstrated experience delivering Salesforce solutions in a client‑facing consulting environment, including meaningful ownership of client engagements
• Demonstrated hands‑on experience designing, configuring, and implementing Salesforce solutions
• 2+ active Salesforce certifications
• Strong analytical and problem‑solving skills
• The ability to work through ambiguity and unfamiliar problems independently
• Sound judgment about when to investigate independently and when to engage other team members
• Clear, professional written and verbal communication skills
• Strong personal accountability for commitments, deadlines, quality, and client outcomes
• A demonstrated pattern of learning new technologies, developing expertise, and taking initiative to solve unfamiliar problems
• Bachelor's degree or equivalent combination of education and relevant professional experience preferred
• Currently residing in and authorized to work in the United States; sponsorship is not available for this position

Experience that gives you an advantage

ShellBlack has deep expertise in financial services, so experience with Financial Services Cloud or within banking, wealth management, insurance, or other financial‑services environments is valuable. However, it is not required.

We prioritize strong Salesforce consulting experience and technical aptitude over industry‑specific experience. If you're an excellent Salesforce consultant who hasn't worked in financial services yet, we still want to hear from you.

Working at ShellBlack

ShellBlack is a remote consulting firm. Our consultants spend meaningful portions of their day independently solving problems, completing project work, and delivering billable client engagements. This environment works especially well for people who enjoy autonomy, focused work, and being trusted to manage their responsibilities without constant oversight.

At the same time, you won't be expected to know everything. Our ShellBlazers are experienced, certified Salesforce professionals who are passionate about the platform and committed to continuing to develop their expertise. We actively share knowledge, seek input when it improves outcomes, and contribute what we learn back to the team.

We value people who are energized by becoming experts - people who don't need to know everything on day one, but who have a track record of figuring things out.

About ShellBlack

ShellBlack is a trusted Salesforce consulting firm with a targeted concentration in financial services. Since 2010, we've helped organizations solve complex business problems and create lasting value through Salesforce.

Our work spans Salesforce strategy, solution design, implementation, optimization, data migration, integrations, custom development, training, and ongoing consulting, with deep expertise in Financial Services Cloud and the financial‑services ecosystem.

Our core values are simple: be a Trusted Partner, work as One Team, and be a ShellBlazer - bringing expertise, curiosity, accountability, and integrity to the work we do for our clients and each other.

This is a full-time, salaried remote position with bonus opportunity and benefits.