Salesforce Consultant

DB Services; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health plan

401(k) with company match

Opportunity for professional development

Job summary

DB Services is looking for a Salesforce Consultant in Indiana to implement solutions for clients. You will work closely with a team to resolve problems and enhance Salesforce implementations.

The ideal candidate has 1-2 years of experience in Salesforce, strong communication skills, and a background in nonprofit or education sectors is preferred. Enjoy a collaborative environment that promotes professional growth and offers competitive benefits.

Qualifications

• 1–2 years as an administrator or consultant on Salesforce.
• Experience in nonprofit or education sectors is highly desired.
• Ability to communicate technical concepts to non-technical individuals.

Responsibilities

• Implement Salesforce solutions for nonprofit and education organizations.
• Maintain and support Salesforce implementations.
• Train system administrators and power users as required.

Skills

Communication skills

Problem-solving skills

Salesforce administration

Teamwork

Education

Bachelor’s degree in STEM or business-related field

Job description

We are looking to hire a Salesforce Consultant with strong communication and problem‑solving skills and a positive can‑do attitude.

Employment‑based sponsorship unavailable Qualified Applicants must reside in or plan to relocate to Indiana, Michigan, New York, Colorado, or Texas

Do you live and breathe Salesforce? Are you passionate about solving clients’ problems and delivering modern solutions? Do you thrive in a fast‑paced, high‑energy environment where you have the opportunity to propel your team forward? Does the thought of adding to your growing list of Salesforce certifications excite you?

If so, we want to talk to you about joining the DB Services team in our ongoing mission to positively impact our clients through the development of custom solutions that increase workplace efficiencies. As a small company, our team enjoys a great deal of responsibility, independence and variety. We work with companies large and small, and we are good at juggling deadlines and priorities to keep a wide portfolio of clients happy.

Responsibilities

• Implement Salesforce products and solutions on projects in the Salesforce Platform for nonprofit and education organizations.
• Maintain and support Salesforce implementations of all shapes and sizes.
• Work daily with a team composed of a Salesforce architect/team lead and other Salesforce consultants and developers.
• Execute low code customization and configuration changes to achieve business requirements (e.g. flows, custom objects and fields, lightning page changes, reports and dashboards, validation rules, data loader imports, installing and configuring AppExchange packages, etc.).
• Implement and maintain AI solutions on the Salesforce platform using Agentforce.
• Work in sandboxes and deploy via change sets to manage the application lifecycle.
• Demo completed work during iteration meetings with customers.
• Contribute to business process improvement discussions with customers and provide recommendations.
• Train system administrators and power users when required.
• Implement best practices on low code and pro code customizations to minimize technical debt.
• Maintain Salesforce certifications.
• Acquire new certifications with time on the job for learning.
• Write consulting and technical articles for dbservices.com.

Requirements

• 1–2 years working as an administrator or consultant on the Salesforce platform.
• Nonprofit and/or education experience highly desired.
• Bachelor’s degree preferably in STEM, business process improvement/business administration or related area preferred but not required.
• Must be able to work in a fast‑paced environment and juggle multiple projects and accounts.
• Excellent communication skills with ability to effectively communicate technical concepts to non‑technical individuals.
• Works well in a team. Consultants will be communicating daily with coworkers and customers and will be working together with both to achieve business outcomes.
• Excellent time‑management skills with ability to manage and meet deadlines.
• Enjoys learning and keeping up with the latest and greatest in the Salesforce space.
• Ability to type a minimum of 50 words per minute.
• Must reside in Indiana, New York, Texas, Colorado or Michigan.

Bonus Points

• Nonprofit Cloud consultant certifications (both NPC and NPSP).
• Agentforce Specialist certification.
• Ability to do some basic Apex or LWC development.
• Experience creating mockups in Sketch using the Lightning Design System Plugin.

What We Offer

• High‑energy collaborative atmosphere.
• Encouraging and supportive work environment.
• Opportunity to work with new technologies.
• Opportunity for professional development and growth.
• Training, mentoring, and opportunity to obtain professional certifications.
• Competitive salary, STD/LTD, health plan, 401(k) with company match, company contribution to Health Savings Account.

About DB Services

DB Services is a growing digital transformation consulting company based in the Indianapolis area with clients located around the world. Since 2003, we’ve provided application and workflow solutions using Claris FileMaker, Salesforce, web applications, and managed server services to Fortune 500 companies, small businesses, K‑12, universities, and non‑profit organizations alike. We work in a variety of industries including finance, education, non‑profit, wholesale, healthcare, and more.

Our Clients & History

Since 2003, we’ve provided application and workflow solutions to Fortune 500 companies, small businesses, K‑12, universities, and nonprofits alike. Our clients rely on us to design powerful solutions and deliver outstanding customer service. Building long‑term client relationships is at the core of our business model, so we’re equally focused on building a cohesive and compatible team to accomplish our objectives.

We aim to foster a culture of respect and collaboration and an environment where different perspectives and experiences are valued. Everyone is treated with fairness. We approach our work enthusiastically, learn quickly, improve constantly, and celebrate our wins at every turn. If you’re driven to perform, you’ll fit right in. We encourage employees to bring their best, genuine selves to work!

If this position sounds like a good fit for you, please submit your resume and attach a cover letter. In your cover letter, please tell us a bit about your software experience, aptitude, and why this position suits you.

We are looking for someone who has a desire to become a solid team member of a small firm, not someone who is interested in being a freelancer or part of a large corporation (though both types of experience are beneficial).