Salesforce Consultant

TTEC Digital; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

TTEC Digital in Austin seeks a Salesforce Consultant to support design, configuration, testing, and deployment of Salesforce solutions that improve client processes and customer experiences. You will collaborate with Business Analysts, Solution Architects, Developers, and QA throughout the delivery lifecycle.

This hands-on role focuses on practical Salesforce work and growing skills as a professional services consultant, including discovery, build, user adoption, and deployment.

Job description

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At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Salesforce Consultant supports the design, configuration, testing, and implementation of Salesforce solutions that improve client business processes and customer experiences. This role is designed for individuals with strong hands-on Salesforce experience who are developing their skills as professional services consultants.TheConsultant works closely with Business Analysts, Senior Consultants, Solution Architects, Developers, and Quality Engineers throughout the delivery lifecycle. The role combines functional Salesforce configuration with quality assurance and testing responsibilities, providing broad experience across discovery, design, build, testing, deployment, and user adoption.