A consulting firm in East Rutherford, NJ is seeking an experienced professional to manage the Salesforce platform and ensure its alignment with evolving requirements. The ideal candidate will have 8+ years in software operations, over 6 years in Demandware support, and strong skills in eCommerce operations management. Join a dynamic team dedicated to driving customer success within the retail sector.
Qualifications
8+ years of software operations experience required.
More than 6 years of experience in Demandware/Salesforce Commerce application support.
Retail/B2C eCommerce experience is necessary.
Responsibilities
Manage daily support and maintenance of Salesforce platform.
Design project strategies in collaboration with stakeholders.
Maintain a flexible work environment to meet changing requirements.
Skills
Strong customer services skills
Strong organizational skills
Team management
Tools
Salesforce Commerce Cloud
Demandware
JSON
XML
HTML
CSS
JavaScript
DHTML
SOAP
AJAX
Job description
Job Responsibilities
Manage daily support and maintenance of Salesforce platform instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with business stakeholders, clients, and other developers in designing cohesive project strategies and ensure effective collaboration throughout all phases
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Required
Minimum work experience 8+ years of software operations, More than 6 years of Demandware/Salesforce Commerce application support
Experience working with Demandware/Salesforce Commerce Cloud (SFCC), should be a certified person in Salesforce commerce cloud
Retail / B2C ecommerce experience in site merchandising operations, reporting, site search, campaign & promotions management and maintenance